I am extremely disappointed in the employees and management at the Rock Springs, Wy T.J.Maxx!
I was asked if I wanted to sign up for a Credit Card by a guy at the register I said no thank you. He then asked again if I was sure I didnât want to sign up, I again said no but it didnât stop him from asking me again! so this time I told him no means no I donât want to sign up for a credit card! He then decided to call up a manager on himself where he then proceeded to ask me again in front of his manager this time, I ignored him and then spoke with the manager.
Asking someone once or even twice I can understand but asking someone the same question 4 times is absolutely ridiculous!! The only thing the manager said when I explained to her what happened was have a nice day! I donât remember the last time I wrote a bad review but management didnât seem to care about what happened and when I tried to call corporate to report it they are on a 3 hour lunch break so I would have to call back at 2pm (it was 11am when I called) so that is why I chose to file my complaint here.
Please stop harassing your customers to sign up for a credit card and if they say no then no means no so just stop asking!!
P.S. Management I have a video recording of the entire interaction and I am happy to provide it to you for...
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