I give this store FIVE Stars only because this format won't let me give it TEN. On the recommendation of a friend, my wife and I visited the Rockaway Mall White House Black Market Store on 5/28 to upgrade her spring/summer wardrobe. There many wonderful items available to her in this store (she's petite), and the customer service was absolutely first rate. Not only did my wife receive expert service and assistance from the sales person, but she also received excellent suggestions regarding fitment, color combinations and accessories. This is a level of customer service that we have not experienced in many years - something that is nearly extinct these days. For you husbands, I was supplied with a comfortable "husband chair", so there was no need to perch my backside on the edge of a display bench, and the entire experience was quite enjoyable. And all because we encountered a lady who was an expert at her job and who enjoyed doing it in a friendly and truly helpful manner. My wife will definitely be shopping there again, and I will not resist accompanying her there as I do with most...
Read moreStaff here is very helpful! Let me elaborate we came to a wedding in this town pack all our luggage to stay over but I forgot my wife's dress. When we got to the hotel she realized and nearly killed me. (with good reason) we went to the mall and I saw there was a white house black market. We got there told the ladies working what happened and they went right to work found her the perfect dress and accessories. They literally saved my marriage. Thank you! Sorry it took so long to update review for the whole story but I am...
Read moreChristie and Debbie provided phenomenal service today when I was looking for a suit for an upcoming work function. All I did was picked a couple of pieces and Christie picked the rest of the combinations and style. I was blown away by the service. I've never had a personalized service like that. I highly...
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