Windsor — Local services in Rockaway Township

Went to try on several tops and there was a 6 piece limit for the dressing room, understandable. So one of the employees took the extra 5 tops and put them on the return rack for me to exchange. When I came out of the dressing room to exchange the items they were gone. (Mind you, this was about 5 minutes later) When I asked one of the employees about it, all she did was look at her watch with an attitude like it was closing time (it was 7:45, they close at 8) as if it was my fault the clothes were taken and then dismissed me. It was so rude and off putting that I didn’t buy anything I was going to get and just left. I have a lot of friends that shop for going out outfits year-round and I will make sure they don’t come to this store.

And to add, some of their clothes had makeup and deodorant marks on them....

The WORST Manager!!! I was in this store today to make a return I bought three items here two weeks ago and had to return two of them. The manager on one of the items said that wasn’t the item for the tag. Not my fault this was mistagged. She said her system was down and to come tomorrow. I asked her for her name. She said I’m the manager. I said your name and she said I don’t give out my name. Now I know why….she is very, very rude. The worst customer service ever!!! I really don’t know how she’s a manager. Maybe whoever reads these Google reviews do something about it. She is not pleasant to work with and I see in the past review. Someone else complained about the manager. She was at the Rockaway store location Thursday April 4th...

We always enjoy checking out Windsor in the Rockaway Mall. It’s a great place for my girls to get a last minute school dance dress because there are so many dresses to choose from. If you don’t like it too crowded, make sure to go during the week when the fitting room lines are not too long. Weekend lines are definitely a bit longer so if you are in a hurry but want to try on that dress before checking out, lines get long quick. The staff is very friendly and we always find new dresses every time we go. Oh, and prices are pretty reasonable for something you are most likely only wearing once. Definitely would recommend you check it out for yourself. They also carry shoes, jewelry, and purses. So a stop here and your...