Wren + Willow — Local services in Rockwall

DO NOT SHOP HERE! Horrible exchange policy. I tried returning a jacket WITH THE TAG ATTACHED but apparently the string was tied the wrong way and they wouldn’t even allow an in store exchange. My husband tried returning last week but untied the tag, so I simply tied it back on but they said it's not the original. I have never heard of a store policy like this and honestly regret ever coming. Their stuff is way too expensive to not allow any returns or exchanges. Truly horrible customer service and policies. I’ll...

Defective product and unable to exchange. Be careful buying and inspect your purchase before buying. Purchased a pair slippers on a Thursday late afternoon. On the following Tuesday morning we noticed two unstitched areas. Went to Wren and Willow and was told since item had been worn and they have never had a problem with these before, we are stuck with the defective item. Clearly manufacture defect and now can’t even simply exchange for the exact not...

“Wren + Willow is such a fun and eclectic boutique! They carry a wide variety of high-quality pieces and unique brands that you don’t find everywhere else. I especially love shopping for Farm Rio at this location—the selection is always fabulous! The shop has such a vibrant and stylish vibe, making it a joy to browse and discover new finds. Highly recommend for anyone looking for something special...