Salon Maciel — Local services in Rosenberg

First off let me say I had been here before and never had a problem. Ladies are polite and welcoming but unfortunately greeting aren't what we go there for. I took my daughter in on Saturday for a perm. Gave her a time for noon. I took her in at 10:30 so stylist could look at her hair and determine if it was ok for a perm since she had bleached her hair about two yrs ago. Stylist looked at my daughter's hair and ran her fingers through it and said it looked fine and she would do it at 12. So we go back In only for her hair to be completely ruined. My daughter stayed in her room all weekend long crying because we payed over $100 plus tip for her hair to be ruined. No curls just waves here and there and straight ends on some places and burnt tips all over. We left there and her hair was soaking wet. Nothing can be done to fix the loofah style they left. I went back to speak to the owner asking for a refund since we have to go try and fix it elsewhere or shave her head. She flat out refused and said it was a risk we were taking. She said her employee spent 2 hrs rolling her hair. As if 2 hrs compares to the amount of time my daughter cried in her room all weekend long. It is unfair for such unprofessional service. If you don't know how to properly check when it's done or when it isn't, pls dont ruin people s hair just for an amount of money. That isn't worth the amount of stress tears and emotional despair. Pls dont go here for perms. Make your research before going in for places that have reviews only on how polite or how clean the place was. It is only fair we get the service we pay for. I could have burnt and ruined my daughter's hair at home for free. Owner was rude at the end of our conversation and proceeded to say foe me to do whatever I needed to do since it wasn't the first time this happens. Shows how professional they are. Sad because I came here before for haircuts and I was pleased, but then again that stylist doesn't work there anymore. Please people, read the correct reviews before making a huge mistake like we did.See for yourself and see her "perm"....

I took my daughter to this place to get a perm. I'm very disappointed in the work done to my daughter. She had been there 2 yrs ago for a haircut and she was happy with that employee. Unfortunately that employee was no longer there but decided to get the perm done anyway. The person who did the "perm" was given the opportunity to inspect the hair to see if a perm was ok to be done before the scheduled appointment. She said yes and we went back. The outcome was awful. Her hair was ruined and crisp to the touch. No real curls just a few waves here and there , straight strands everywhere and burned hair all over. My daughter cried all weekend not wanting to leave the house as her hair looked like a disaster. My wife went back to get at least a refund but was denied and told she couldn't do anything since her employee worked for 2 hrs rolling the hair. She also told my wife that it was a risk both my daughter and her employee were taking by doing a perm. She said do what you have to do its not the first time this happens, and you're not getting your money back. Super sad they acted in that way and I wouldn't recommend anyone getting a perm in this place since they ask each other for advice proving they don't know what they are doing. Pls research reviews correctly before "risking " it with them. Wife posted a ...

My daughter and I both got haircuts. At the same time before I got mine I told the hairdresser, how I wanted my daughter haircut I even showed her a picture. Please keep in mind my daughter is a seven year old. Well, my daughter finished before me. When I saw my daughter she had bangs. Bangs so short they are literally 1inch above her eyebrows. They looked ridiculous. Apparently, the hairdresser who cut my daughter hair thought it was a good idea to ask my daughter if she wanted bangs? Instead, of her mother. The hairdresser even asked my daughter how short she wanted them. Unbelievable I was furious inside. I paid 71.00 for two haircuts and left. I didn't say anything because my daughter was right there and I didn't want to humiliate her in front of everyone. The picture I showed her had no bangs just a simple shoulder length haircut. If the hairdresser who cut my daughter's hair had questions she should of asked me. Not my seven year old daughter. My daughter looks ridiculous with those bangs where is the common sense in this hairdresser. I'm very upset and angry my daughter has to go out in public people stare at her it's huge embarrassment. I called them and they didn't even offer a solution just were sorry. This was...