H-E-B — Local services in Round Rock

Title: Groovy Nostalgia Galore!

Rating: ⭐⭐⭐⭐⭐

If I could give this grocery store six boomboxes out of five, I totally would! This place isn't just a grocery store; it's a time machine to the golden eras of music. I mean, who needs a DeLorean when you can step into this store and be transported straight back to the raddest days of the 1980s and 1990s?

From the moment I walked in, I felt like I was in a montage from an epic '80s movie. The neon lights, the classic hits, and the funky beats created an atmosphere that's more electrifying than a cassette player on turbo mode. I half-expected to see Marty McFly picking out his futuristic snacks in the next aisle!

And can we talk about the playlist? It's like they have a DJ with a time-traveling turntable who's perfectly tuned into our collective nostalgia. I was grooving and doing some covert dance moves while picking up my veggies, and I swear even the cucumbers were bopping along in their bins. I might have embarrassed myself a bit when I did an impromptu moonwalk down the cereal aisle, but hey, when the groove hits, you gotta go with it!

But it's not just the music that's a blast from the past. The whole store feels like a relic of the era, in the best way possible. The staff is as friendly as your favorite sitcom characters, and they totally understand if you break into song while deciding between the chunky or smooth peanut butter. I caught one of the employees wearing a scrunchie the other day, and I knew I was among my people.

And don't even get me started on their checkout game. The cashier was wearing a fanny pack! A legit fanny pack! I had to resist the urge to give her a high-five and ask if she had any slap bracelets hidden away.

In a world where grocery shopping can sometimes feel like a chore, this store turns it into a gnarly adventure. It's a place where you can shop, dance, and sing your heart out all at once. So if you're tired of shopping at those silent, mundane supermarkets, do yourself a favor and head over to this totally tubular haven of nostalgia. Just be prepared to leave your dignity at the door and dance your way down every aisle! 🎶🛒🕺

(chatGPT may have helped write this review...but I agree with everything...

DIRTY GRAY SOAP AT THE CARWASH

Today I purchased a $13 carwash and when I used it the first soap application was putting out grayish dirty suds with a bad odor (see pics) onto my car. I’ve experienced this before with this heb carwash and went to report it to the gas attendant Brian A who immediately had an abrasive reaction and said because no one has reported this as a problem you’ll have to go thru the wash again, it’s probably just dirt from your car. Like I said I’ve experienced this before and knew the dirty gray soap wasn’t my imagination or coming from my car but I did as he asked and had the same results. When I returned to Brian to let him know the soap was still dirty gray and same stagnant smell he got upset and said he needed to get a manager and called one. I hadn’t even asked for a refund at this point but he acted very threatened. Once off the phone he nervously refunded the wash and I asked if he’s going to fix the problem you know hook up a new soap canister so people spending their hard earned money on a car wash are actually getting soap.? Brian replied that no one has ever complained to him about the soap and he’s at the station all the time. I couldn’t believe how he spoke to me in front of several other customers repeating to me animatedly that I’m the only person who’s ever complained to him about the soap. He was basically calling me a liar while representing heb when all he had to do was go check the soap. Brian was more obsessed that I was the only one to ever complain (about dirty or no soap) instead of being concerned that heb is selling a carwash minus the colorful good smelling soapI that usually comes with your wash. I took a video of the second wash but was so startled by Brian’s reaction that I forgot to show him proof! Maybe he was having a bad day but he handled my complaint wrong from start to finish causing a scene at the end and I wouldn’t want him interacting with customers that have complaints if I...

The short version: Best H-E-B in town because of its employees that CONSTANTLY show supreme customer service and hospitality, specifically shout outs to Jack and Reid that work at the cash registers and self checkout! This H-E-B blows other locations out of the water!

Longer: This HEB is the best in town - not because of its products, layout or diversity of groceries, but because of the PEOPLE. I have to specifically shout out two employees that I happen to interact with multiple times a month: Jack and Reid. These two gentleman work the cash register/self checkouts and I don’t think either of them have ever had a bad day at work. They are constantly pleasant and welcoming, polite, friendly...literally everything you’d want in someone working with customers. I haven’t ever had a bad interaction with any H-E-B employee at this location, but I interact with these two the most and that’s why they stand out. I made sure to call management to let them know how great of a job they do because that’s how much I enjoy interacting with them.

This H-E-B is my home H-E-B, but I frequently run errands in Cedar Park and would often stop in for a few items I needed...no more. Their employees are nowhere near as welcoming, helpful and kind as the ones here. I was made to feel like a bother and inconvenience on MANY occasions at the 1431/Parmer H-E-B and finally had enough...I literally won’t stop there anymore and will just wait until I am home and make a trip to this location instead simply because the people are better!

Now, we are getting a ton of new products and items (yay for H-E-B tortillas in the bakery!) so this was just cherries on top! I...