Starbucks — Restaurant in Round Rock

I’ve NEVER shared a review about Starbucks, but this was worth it. Yesterday I was having a pretty terrible day, my brain was fried and I was holding back tears. Something in my just felt like Starbucks would really help, but I had no idea. I pull up, I order a drink for my friend and all of a sudden I just couldn’t think. The menu just looked like a garbled mess and I was overwhelmed, even though I order the same thing 90% of the time. I got up to the window and they told me the price, but it seemed low. I inquired about the price for 2 drinks and the person working the window said “it sounded like you needed some love”. I don’t know if they paid for my drink or if that was an Aunty Starbucks freebie. It wasn’t some crazy over the top thing, but it had me full sobbing at the red light. I hope that the people that worked yesterday see this and know that you not only made my day, my week, my month or maybe even my year (RIP Chandler). But seriously, thank you, I’m getting choked up again just...

We had gotten an email for a fall special BOGO after 12pm in September. All we had to do, according to the email from Starbucks, was “Show the barista”.

We ordered and showed the barista but they were certain that we needed a code to scan. This was not in the email. He said it was invalid and it could be used in app, however, the app needed to have been previously downloaded for a period of 2 weeks. That’s a very specific timeframe to receive a free coffee.

Anyway. We canceled the order. Parked. Downloaded and ordered from the app and was able to use the deal. Picked up our order in store without issue.

Coffee was good! Staff needs to be in the know for...

The staff here are incredible! Everyone is so nice, they ask the right questions about orders, make suggestions to my drinks that keep things interesting, and I have never had a bad drink or been given the wrong order.

After just a few visits I was welcomed as a regular and everyone seemed to recognize me and offer a friendly greeting.

I value customer service very highly but in many respects this is the best Starbucks location I’ve been through.

They keep it very clean inside and it’s a nice atmosphere. The food is always fresh and well presented. And the drive through speaker actually works clearly - instead of the usual load of...