CVS — Local services in Rowley

Went in for a covid-19 vaccine today, and was refused service despite the fact that they claim they take walk ins. The lady at the desk claimed they were "short staffed" but there was only one other person there waiting to get a vaccine. She then offered me no help or potential solutions, and made me feel like she just didn't care, very unprofessional. I was willing to wait until she had taken the other patient, but she said again that they were short staffed and said i couldn't get the vaccine today. My experience was very negative and highly unprofessional. If your planning on getting the covid vaccine I would look elsewhere to another location, or make sure you schedule an appointment because they will not take walk-ins despite what they say on their website, and numerous signs around the store...

Not sure if this pharmacy is any better than the one in Ipswich. The technicians here are usually decently nice but overall super unprofessional especially yesterday. I gave my feedback when CVS sent me a email to give feedback on my visit. So I did and I got a long novel email from the Pharmacist Stephanie who claimed she "didn't see me standing there" waiting to be helped to pick up my script. Hunny you looked right at me! I could see your face as you were full on loudly venting about your personal problems to the poor girl at the register who clearly was not wanting to hear about it. Everyone is dealing with something keep it out of...

If I could rate this zero stars I would. WE had a $10 off coupon here and they did not apply it. After they told us on the phone they could we went in to have it applied and they told us that they couldn't. OK whatever we can use it somewhere else as it did not expire til the 15th. However then they proceed to bad mouth us and say "She got a good deal I don't know why she is whining" ...Mind you this was the manager. So what if we got a good deal. That was our choice to use all the coupons/shop the sale! They need to show some more respect for their customers and I will be reporting this...