Had a decent experience here. The front desk tech was very knowledgeable. I did not experience him as feeling "better than" as some others have written but more matter of fact. The longer I spoke to him the more I realized he was just a no BS kind of guy. I had my computer put in for screen issues and he basically told me what could possibly be wrong with it and looked up the parts that day to call me back and give me a quote to have it fixed. He had it quoted around $300.00 and I would have paid to have it fixed, but instead of going for the quick money grab he advised me to wait and use it as is because it was likely at the end of it's life anyways and I would be paying for a repair that might be wasted in 6 months time. To me, that was a class act because he could have just grabbed the 300 from me and sent me walking. Only complaint is that they never actually opened my computer up and checked what I asked them too and just stated what was likely the problem (cable issue or bad screen) BUT! When I returned and mentioned this to, who I assumed was the owner, she offered to not charge me or open and check just to make sure for the diagnostic fee cost. I really wanted my computer back and it probably wouldn't have made a difference whether they opened it or not so I chose to just leave. Still, I paid the fee. She said I didn't have to but they were honest with me the whole time, spent time explaining what they were doing/did, kept a super clean shop (the reason I chose here over another place in town), and seemed like genuinely good people. I just wish they would have check that cable while it was there, just to be sure. Did not want to leave it there for another day and not have...
   Read moreI took my Mac in to have the battery replaced. The establishment was clean. When I dropped my laptop off the man at the receiving desk commented that my computer was "mint condition" for its age. I told him that I keep it in a case and had only removed it to bring it in.
When I removed my computer from its case I wiped it off with a cloth, bottom and top. There was no damage to my computer, I'm sure of that. When I picked my computer up there was a huge dent and a small gash on the bottom of the casing, causing the casing to bubble on the side. There was something sticky on that side, like food particles.
I called the company and they told me to bring it back in. The tech met me at the counter and told me that when he finished the computer there was no damage to it and that he took pride in his work. I explained to him that I took pride in my computer and kept it in mint condition and that I had checked it before I brought it in. He took it to the back to "see what he could do" and then brought it back in the same condition but with more gunk on it.
I would not recommend their services and will not be returning. Battery replacement = $212.06 and a...
   Read moreJust moved from Modesto, CA. Trying to get things set-up, we tried another provider for our internet, phone and Wi-Fi. Living in the sticks like we do we had nothing but problems. I couldn't log on to the internet yet our provider said we where and charged us as we were.(another story). Wife and I both have home based business not large but needed to make the ends meet. At this time couldn't even check our online checking accounts. (This really Sucked) My Sister In-law who with the Dixie Theater suggested CS, It also should be said she suggested the other provider. In any case I give them a call and next this guy Matt comes out (I think that was his name) after I saw him work I just call him YODA! The guy good he told what was wrong, it would have been easier to tell what was working. A long story short he had to take it in to the shop, I think it was late the next afternoon YODA got back a set-uo and running. When I say running better then it did new out of the box. So if you having problems that you would like fixed the frist time and fair pricing call my friend YODA. Tell him Michael the guitar...
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