Staples — Local services in Rutland Town

I recently went in to have a new battery put in my iPhone since I had one of the phone that stopped holding a charge. They demanded by password stating it would be needed to run testing on my phone. I declined to give it to them at the advice of a security expert who felt it was not needed for anything they needed to do. I got my phone back and the battery did not last any longer than the old one. My phone died in less than an hour. I'm skeptical of the even changed it. I went to use my camera and my whole phone crashed and never worked again. I called and they said since I wouldn't give them my password to them they wouldn't help but would put another new battery in for an additional charge. 4 hours after having my battery changed I had to purchase a new phone and the salesman said my phone is the worst he had seen and we even had trouble wiping it. It worked fine other than the battery until I took it to staples. Never trust them...

I have on two separate occasions left a computer to be worked on. Each time given a date it should be done by. I always allow an extra day. Each computer wasn't done. The staff said they would call when it was ready. Waited 3 more days to check on it... one still wasn't done, the other was done, but no one called me. Used the copy center to order a notary stamp and have it shipped to the store. They were to call me when it was in (7-10 business days). Quite frankly I forgot about it! When I did remember (11 days later), I called the store. Yes it's in! Can you tell me when it arrived, no I don't have that information. I guess the store is understaffed since they never have time to call customers about things they should be calling about. On another note, I have had great help on the floor and at check out. The staff that took my computers and helped with obtaining the notary...

Don't buy computer from there!!! I bought a computer after the one I had for five years from Best Buys caught a virus. I went by a recommendation from the tech salesperson that the one I bought would work fine for what I do, which is mostly surfing the internet and checking email. I bought financial software, virus protection, and extended service protection. Well it took them over 5 days to transfer files. The computer starts up slow and I brought it in for them to look at, they changed a setting. The computer still runs slow on start up and going to the internet. Called and talked to a supervisor, said to bring it in and they would exchange it. Brought it in and they wanted me to purchase another computer for another $300.00 + as all the models they had are new. Took the original slow computer back and told them was NEVER going to purchase anything from there again, not...