Sleep Center The Mattress & Furniture Store — Local services in Sacramento

I purchased the Queen Beautyrest Black L-Class Firm mattress at The Sleep Center in Natomas a few weeks ago… it is BY FAR the BEST DEAL in town for purchasing a Mattress.

After sleeping on my Beautyrest mattress for several days I feel GREAT… lower back aches and pains are gone. Zeeshan was AWESOME at The Sleep Center… extremely knowledgeable about all the different brand mattresses (construction and specifications, lifespan, warranty). He was patient and not pushy (I appreciate that) and easy to work with (professional and pleasant personality). He didn’t mind when I told him I didn’t like or want a particular mattress.

Truth be told, Zeeshan was the reason I purchased the Beautyrest mattress and I am THRILLED with it! It is an EXCELLENT mattress… firm (but not hard)… very sturdy and durable… exactly what I wanted. I also purchased the High Rise Metal Bed Frame which I really like as well (it is sturdy, quiet and works well with the mattress)… LOTS OF STORAGE (14 inches of storage space under the bed).

The icing on the cake is that I got 50% off on the mattress, free delivery and was able to finance it. If you are reading this review and not sure what to do… DEFINITELY give The Sleep Center in Natomas a visit (they specialize in mattresses… better than just a...

Unfortunately our experience was not what we were hoping. They do not honor the "100 day" warranty. After calling before the hundred days was up, he suggested we buy a topper, and would not exchange. Now we have had the mattress for about 8 months, and it's broken down on one side and just of very low quality. They sent out two people who appeared to be mattress delivery men who surveyed the mattress twice, and he said it was because we did not purchase the box spring with the mattress all warranties were void. Had we known this, we likely would have purchased it but I feel like not telling us was a way to void the warranty the minute my husband walked out. When you spend a lot of money on something as important as a mattress, you hope that where you buy it from will stand by their product. There is no reason a mattress should be unusable less than a year after purchase. He did, however, welcome us to puchase another from him at cost! Seriously?!?!? Never again will they get another dime from us. So disappointing and very poor customer service. I see that there are many great reviews and it is upsetting to say that we did not have the...

The owner here is a cocky, sleezy, used car salesman personality. They lost a big sale on me. I was going to buy an all latex mattress (Posh and Lavish brand) which cost about $6-8k. I ended up going to European Sleep Design to get as good of a mattress at a better price and better customer service. It was $4k out the door with the slat system, pillows, and some pillow covers. When I called Sleep Center the owner started off by telling me...."I'm the owner and I definitely want to sell you a mattress" ok sure I would know that. He bragged that he was the only one selling latex mattresses in Sacramento area like he has a monopoly. Guess again. European Sleep Design does too. He told me I didn't need to test the mattresses that I was interested in even though they are several thousand dollars and that I was "over thinking it." He was trying to talk me into the firm mattresses because that's what he had in store and to slap a pillow topper on it. When we were discussing warranties, he had no idea what he was talking about and told me he could sell me a $200 mattress with a 20 year warranty. Laughable. You won't ever sell...