Sozo Saginaw — Local services in Saginaw

Unfortunately doesn’t have an organized way of verifying temporary drivers license . The attendant asked me if I knew my ID was expired….Then informed me that they could get fined….The inner workings of your day to day operations is not my business BTW nor should any attending professional address patrons as if they are asking for a personal favor to skirt the law on their behalf which is what was implied. I provided to her my current updated proof of renewal from the state accompanied with my drivers license. Instead of seeking out a senior staff member, to help her determine if my verification was valid, she just sat there with her bare feet propped up on a chair with no clear indication of what she was looking for and asked for more information. Like what exactly ? She clearly had no clue. Apparently there is no proper policy established in the event that patrons have this very same issue which I am sure is not an isolated issue. Based on my experience it is determined on a case by case bases . So instead of following an organized check list that details what is acceptable , the attendant just resorted to profiling and policing me and arbitrarily decided to decline servicing me. Buyers be aware SOS different day, exhausting, as per usual. I thought this was supposed to be a classy joint… Learn to properly educate and train your staff to not rely on degenerate stereotypes and tropes. Take accountability, apologize when a member of staff makes a mistake , lacks basic customer service and has poor front of the...

We came on black friday..Our experience here when we first walked in the door by the girl that checked our ID was awesome. She was super nice and didn't make myself or my wife feel uncomfortable. I didn't catch her name...but we were thankful she was there. Thanks for being chill.

We walk inside the dispensary though... horrible. I wanted to look around as I'm a NEW CUSTOMER...nope rushed to check out..I didn't get to purchase anything myself only the pick-up order my wife placed (also new customer) because of being rushed. I wanted some merch..Tried to look around but literally every employee was staring or watching us walk around. We came here because our friend works next door...we drove from Pennsylvania to come here and we got literally nothing..No new patient swag (when we were told/shown new customers get cool swag..no good vibes...we were in there for a total of 10mins maybe. And walked out with disappointment..thanks for the good trim though. And we got some pre rolls that were pretty tasty as well!! 🤙 Your deal for what we got was...

I have been coming here a good while. Huge fan of everything they have to offer. It's a simple set up for an inviting shopping experience without being overwhelmed by the products (ya know when there's a ton and ton of stuff everywhere so it feels almost cramped?). There is always a friendly greeting followed by a satisfying buy. The products are usually pretty smooth. There is obviously a good variety. I'm a WeddingCake fan but Rocky Mountain fire has been calling lately. Anyways!

Whether your getting the minimum or the maximum amount, they have you covered with no discrimination toward your wallet or self. You'll walk out feeling good and ready to relax or get through your day, which ever shoe fits.

Thanks for being amazing...