True Laser Spa — Local services in Saint Clair Shores

I absolutely love this place. I went here for laser hair removal after going to a different company which did not give me the results I was hoping for. The other spa I had originally went to, was way more expensive, and only removed hair from my armpit and bikini line area. In the six sessions I had with that company, it hardly made any difference. I did a lot of research after that, because after spending as much as I did, I wanted it done right. The first time, I just went somewhere close, and assumed the results would be no different anywhere else. I came across true laser spa, and after reading the reviews, I decided to give them a try. They were very welcoming, and everyone there has been absolutely wonderful. I have only had three sessions with them, but the results after the first session was better than the results after 6 sessions with the other company. And as an added bonus, they were able to do my entire body, for the same price as the failed location I went to. So not only do I get to fix what I started, but add even more services for the same price. It would have cost me triple at the other location, with minimal results. If that isn’t a good enough Reason to see them, the machine they have is so awesome. It is virtually pain free (as much as you can expect it to be) compared to the other location. And since I was skeptical of hair removal after my first attempt, I looked it up after my consultation, and to my excitement, it’s one of the best you can have. So between that, and the price and staff, if you are looking for laser hair removal, this is the place to go. I’ve recommended this place to many people, not for my benefit, but because I don’t want others to spend the money like I did, and not have the results they were hoping for. So if you are considering hair removal, you should absolutely come here. Plus they have a lot of other services which I am...

It has been 2 years later and I'm finally writing this, because I am still scorned from The happening, when I first walked in there I thought I was in the wrong place all the pictures on the website or from a different place it's not even the same place they're all fake pics of the establishment. To get to the point, Faye is a money grabber, liar, and a scammer. She will tell you she'll do everything to make it right call you sweetie to your face. I bought a microneedling package of 6. I would sit in the room and wait as she would get off her cell phone which was the business phone, I've had microneedling many times before and I've never experienced such a horrifying time as this. I told her she was pressing too hard of pressure on my face, I was hurting I couldn't even sit still she kept saying stop moving. I came out literally bloody and shaking. It hurt so bad as she was telling me you are overreacting. I told her to stay away from my eyes she went toward my eyes she said oh no I'll do it for free. It's very evil there, I will never go back but it still haunts me. They took thousands of dollars from me to promise results. This superficial treatment shouldn't cost that much for microneedling I did it because she was overly convincing. Since it hurts so bad and I had already bought a package I asked to get something else instead so I didn't have to go through the pain again she had to call in to I don't know who and get permission it was like The wizard of Oz and somebody behind the curtain which you never knew or seen before. I literally got bamboozled!!!!!!!! I got less of a package deal offering but I did take it so I didn't lose all my money since they wouldn't refund it. This place is absolutely disgraceful I was surprised that it was still open when I just came back here to write this...

0 stars. AVOID AVOID AVOID this place! I was I upsold on a package and lied to about pricing and scheduling. And legit, the woman took my credit card and ran it while I was lying on a table. Afterwards (the same day! ) when I found out how ridiculously expensive it was I asked Faye for a refund before I received any services and was denied and told "sorry, it's their policy.". The policy was not disclosed prior to her taking my money. I've gone back and forth on this for months with this woman and she will not refund me nor put me in contact with anyone above her. Faye is also the only employee I have ever seen there or had the ability to speak to.

Interestingly, when she wanted me to spend even more money for other services she was able to "get the refund approved" within 5 minutes. She said that I could put that money towards a different package if I wanted. Of course, this is because I would be giving her even more money for an even larger purchase!

It is a total scam! Faye has very shady business practices. She just wants you to spend more money there. When you ask questions she will say it's out of her hands but then not tell you who is making the decision. There is no one else who will contact you for customer service or on questions. There is a complete lack of transparency.

I asked for a copy of my refund request and a copy of the response, and that was also denied.

I'm sure many of the positive reviews are FAKES. They sound just like the woman who works there.

DO NOT GO HERE!

Edited to add: Even the photos posted right here on this Google page are also complete fakes! This place looks nothing like this! It's a one room simple med office. No frills. The air conditioning was even broken mid summer. Not a legit spa or business. ...