Bought a used game ($40) that required online activation, but could not be activated because it was already registered. (I could not play the game) The same week I tried to return it without the receipt assuming they would have a record of the credit card transaction like most stores. They refused to provide cash return which is understandable, but also would not provide in store credit regardless of the fact that the sticker and bar code was still on the case and I had the credit card on hand with ID. If you buy here save all your receipts otherwise they will not...
   Read moreFriendly staff and a decent size selection for the environment. Most of the negative reviews on here are referencing faulty game software or functionality, this is an issue with the developer or publisher, not with gamestop. Be responsible, save your receipts (there are apps that you can take pictures of them so you don't have to keep the paper options). I have never had an issue here when I presented a receipt. They even let me return a used game after I bought it and played it for...
   Read moreStaff is quite rude and not super friendly. I went in twice in one day the first time the staff was taking and they acted like I was annoying them because I was waiting for them to wrap up their conversation before asking a question. The second time the staff member was on what sounded like a personal call and I walked around grabbing things then waited at the counter till she could break away from her call to...
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