Frost Bank — Local services in San Antonio

I was very excited to open up my new business account at Frost Bank. It’s been open for a couple months and dealing with Frost employees is very tough. experience’s with them have been horrible! Employees have been rude, un helpful, or they just not seem to care about customer service. I have inquired about business loans and business credit and I just get the run around or just get transferred to different departments time and time again. Unfortunately I think I will be looking for another bank soon. Maybe it’s just the WW White...

Long time customer

But One Star for ATM access. Please consider moving or adding another dedicated ATM to the outside drive thru lanes. The current configuration at the WW White & 410 Access Road locations is beyond not thought out. ATM users have no idea how long the transaction is going to take if you get behind someone using the teller. ATM's are a convenience not a source of frustration. I got trapped on WW White for 14 minutes. Couldn't believe the person behind me was willing to wait that long...must have had no...

If you're from another part of the country and seek an aggressive, client oriented family driven, please take at look at Frost. Nope I'm not even a true Texan. Even very for those who are still trying to figure out what to hell I'm saying, Frost is what you have been looking for. I'm 64 and I will say that the 50-21 needs to really look. Products are great, interest rates on both sides of the coin are strong. Nope. I don't do this....ever. These cats were...