Went thru the drive thru. Drive thru attendant had to come to my vehicle so I could point out what I wanted from the drive thru window. It took a VERY LONG time for my order to come out. When I got home I noticed that my food was incorrectly made and was rather cold. I called the restaurant to complain and to my surprise no one could understand me on the phone so I decided to take the plates back untouched and have them remake where they made mistakes. At the restaurant it was the same”NO MANAGER” is about all they would say. After 20 min of the employees looking like they were totally confused. They finally understood “REFUND”. They gave me a refund and I went to the New Mexican Restaurant down the street from Los Dos Laredo, honestly that restaurant wasn’t any better than Los Dos Laredo however it was nice being understood and my food being accurate as well as hot and fresh. BEWARE : CASHIER IN DRIVE THRU WILL TRY TO OVERCHARGE YOU................. I’ve been back to this restaurant since I last reviewed it. The customer service is horrible there is still no manager on site and when you ask to speak to the owner they say he’s vacationing in Mexico. The food was still HORRIBLE and it’s a shame because it use to be really good. I wouldn’t suggest dining in either as I was waiting for them to remake my order I noticed dead flies in the windowsill. That’s...
Read moreJune 3, 2024, since being in the area, I wanted some shrimp Ceviche. But I deeply regret my purchase. It's not that it was bad... just the fact I paid $15.00 for a 12 oz cup w/o tostadas when I used to get it with the tostadas it was a bigger cup. So I'm no longer coming back... it's such a rip-off. Hubby went to a different restaurant and received triple the food for just about the same amount. It was a decent place to get food but not satisfied with these prices. Please lower the music and have someone who understands whoever takes the order.
The bottom review was in 2023.
I found this place by chance driving around on Easter Sunday. I wanted tacos. They had mini tacos alpastor and Barbacoa and others as well. Oh my goodness, they were so packed, I could only eat 3... they come in plates of 5. My finacé had Alpastor his were packed as well. Next time, I want to try the queso-birria. I went inside to order my tacos. I couldn't hear the girl at the register counter. The music was way too loud. I believe they also have a drive-through. So next time, I'll go through there. They also have agua frescas. Jamaica is our go-to drink. Finally, a place...
Read moreI can’t even call this service since they never bothered to acknowledge my daughter and I. We walked in the waitresses all looked at me as if I was an alien. I asked if we sit ourselves and they all say yea. So we do. It was lunch hour so there was a few tables with men who were obviously on their lunch break. They were a little busy so I didn’t think too much of it when they didn’t come to us right away. I pull out my work laptop and start answering emails. 20 mins later still no one has come by so I close my laptop and wait some more still nothing. One waitress was too busy chatting it up with her friend up front and the other 2 who made clear eye contact with me were too busy serving all the men that walked in after us. I guess since I don’t have anything hanging in my pants these women think I have no money. I went down the street to another Mexican restaurant and was received with smiles and service right away!! Took care of my waitress just as great as she took care of us.
Don’t come to this restaurant if you’re a woman alone. They will straight up ignore you....
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