Citi Trends — Local services in San Bernardino

I just bought 3 sets of clothing for my daughter, and 1 pair of shoes. After I purchased my items I didn’t realize that I bought the wrong size for shoes, so I immediately went back to look for the rep who originally helped me with my purchase from before. After I couldn’t find her I found another rep to help me in which she was already by the shoe area. I told her I needed to exchange the exact same shoes just ima different size, she ended up helping me and that was that. But as I’m walking out the African American rep said in a rude tone, “did you exchange those”? Mind you this same lady saw me the first time and she saw me go in there again to exchange, so I said to her, “yes I did” she said to me in a rude manner, “Why didn’t you tell anybody” and I said, “I did tell someone, I told the lady in the back” and she said mhm and walked...

This place has potential but they always seem short staffed for such a big store. Layaway option is cool but makes waiting in line longer for those that want to pay and go(maybe they should use a specific register for layaways only and have the others ring up the people that want to pay now). There is also a lot of stealing going on every time I shop here. I had these two guys walk up to me and tried convincing me to steal with them because the security sensor by the doors has an area that doesn't pick up the security sensors on the clothes. Maybe y'all should get better security sensors by the doors and like DD'S discount y'all need a security guard or theft prevention in there. Other than those points, this store has awesome finds for...

Me and my family was the first time Shopper there did not know that Citi Trends did not have shopping baskets or shopping carts you had to carry your things around or take them up to the front as soon as your hands were too full to carry your things I thought that was a serious inconvenience especially for someone like me that uses the cane it is not handicap accessible sorry people you must bring someone with you to do all...