Lotus Restaurant — Restaurant in San Bernardino

I normally don’t write reviews, but I feel others should know about my experience here. Before writing this I was checking other reviews and found out the same thing happened 3 months ago.

I ordered 3 items for pickup. The total on their website came to about $20.50. When I went to pay, the man at the counter showed me a total of $30 on his calculator. I questioned it and even re-added the items on the same calculator, which still came to $20.50. Then he pressed a “tax” button and claimed it was $29. That didn’t make sense, but I paid anyway.

When I got to my car, I realized they had effectively charged me around 40% tax. I called the manager, who admitted the website prices were outdated and said the total should be $24 before tax. Even with 8% tax, it still wouldn’t come close to $29. I went back inside, and they re-did the math together, the correct total came to $26. The manager was apologetic, but the man at the counter rudely opened the cash drawer, handed me $3 back, and signaled for me to leave.

To make matters worse, the receipt they gave me had no price breakdown or tax listed—just a total. When I asked for it back, they wrote $26.50 by hand on the back of it.

The whole experience felt dishonest and unprofessional. Even if the food were great, I can’t return to a place where the staff tries to overcharge customers and only refunds money when caught. My advice: request them an itemized receipt and double-check the tax on the total price...

So happy I checked this place out! After my coworkers got me hooked like a fiend on Pho and Bun Bo Hue in the Westminster area, weekends went by I really wanted either dish and was unsure where to fulfill this urge. I tried a few places that either made me feel unwelcome or just didn't quite hit the spot. Sees a glimmering light int he distance Ah hah! Lotus Restaurant!

Super friendly, the food is delicious, does not taste over salted or jammed with MSG, and the prices are great.

The Pho here is on spot! Very light yet tasteful broth, the noodles are cooked just right, and as is the meat-to-fat content.. Speaking of which, time to order some take out. =)

The Bun Bo Hue is much different from the majority of the restaurants I have tried out in Westminster. It is really good in its own way, but the broth is more thick, creamy and more of a orange color. Almost seems it may have tomato in the broth, it is hard to explain. Very good, but different if you are expecting a particular style.

I have tried various appetizers and I have not had any complaints about any; they come in generous servings, are tasteful, and are priced to please your belly.

Officially my go-to spot in the IE....

Lotus restaurant it is an excellent place for food if you feel like your life has no more meaning and for some reason you end up in this part of the city which is in San Bernardino California and you want to eat some real good food you can stop by this place and you will have the best food that your taste buds will thank you it is a great place to eat it is in a great City which is San Bernardino I love San Bernardino you can stop by these awesome restaurants it's a little place but the kindness of these people it's amazing they will treat you like a king and their food is awesome it is in a part of the city which is a little bit sketchy but if you love danger and like I said if you don't care about your life anymore but would like to go out in a bomb but eating the right food you should stop by lotus restaurant it is one of the great masterpieces of the city of San Bernardino California of the US...