Hiep Thanh Super Market — Local services in San Bernardino

This is more of a small/medium size Vietnamese grocery store, rather than a “supermarket” as the name of the place alludes. The parking lot and the overall appearance of the place may be a bit off-putting for some, even intimidating, but don’t let that discourage you from coming in. Its rough appearance is a gentle reminder of the community that it serves and its location, and not representative of the freshness of his produce. We came here primarily for fresh produce and herbs, and they were FRESH.

There’s approximately a 15’ x 15’ area directly to the right of the entrance that had refrigerated produce, frozen items, and beverages. It doesn’t have everything that you would find in a much larger Asian supermarket, but it had the essential Vietnamese herbs and essential greens like bok choy and gai lan. They even had more season items like winter gourd, bitter melon, and pennywort just to mention a few. To be more specific, this grocery store carried primarily southeast Asian goods.

The rest of the store had your staples that you would find in most Vietnamese supermarkets. We were able to come across Red Boat fish sauce, which was a very pleasant surprise. In the back left of the store, there was a decent line of locals awaiting for fish to be fried, which appears to be a service they provide at the meat/ seafood counter.

The parking lot was small but adequate for this shopping center and could use a lot more maintenance. There was a small deli counter with a separate entrance but attached to the supermarket that served various Vietnamese drinks and cooked food on a steam table. The pennywort drink and durian smoothie was surprisingly good… the durian smoothie was made with actual...

My family and I have been shopping here for 20+ years. Today a family member of mine with a chronic illness shared his shopping experience with me. He spoke to a curly haired woman with glasses, who often works at the front as a cashier, asking to have someone assist him in bringing out a large rice sack to his car (something he’s done here before without trouble). Instead of asking for someone to help him, she denied service and insulted him for asking for help. He asked to speak to somebody about her behavior and two other employees came to assess the situation. In the end no action was done on the store’s end and there was no apology made by the cashier. If any form of management exists, they seem complacent with the unacceptable level of customer service by this specific employee considering she had been working here with the same attitude towards other customers for well over a decade with no consequence. No employee is entitled to a customer’s personal information to provide service and no employee should make open inappropriate remarks towards their customers...

Hiep Thanh Super Market is an Asian supermarket with a selection of fried fish, coffees, and other Vietnamese groceries. This place is a go-to destination for Asian grocery shopping and quick, tasty meals on-the-go. This supermarket has two sections: the regular grocery and the deli. The grocery area is somewhat unclean and a bit disorganized. I've been there twice so far, and both times the floor was dirty and wet. However, the deli section offers a variety of delicious, prepared meals to-go. The highlight of the store is the affordable and flavorful banh mi sandwiches, a must-try for any food enthusiast. The staff here are friendly and helpful, and the prices seem fair. The parking lot is small and finding a suitable spot can be challenging. Its worn appearance seems to reflect the character of the community it serves and its...