KAY Outlet — Local services in San Carlos Park

We were driving back home from a Memorial Day (2015) weekend at my parents and decided to stop at Miromar Outlet mall in Naples, FL to go engagement ring shopping. I proposed months before however never presented an official engagement ring. We went to several shops while there and the final store that we visited was Kay Jewelry Outlet. My finance had her eyes on an engagement ring set that seemed very appealing because of the price. By the time she made up her mind about what she wanted the store was minutes away from closing for the night and I, just like many men, was trying on watches while the sales associate was working out the details for the ring purchases. Now allow me to further set the stage. The stores entrance door has been locked by the store manager. One sales associate was assisting me with the men’s watches and the store manager has my drivers license and credit card for the purchase, as she was gathering additional purchase information from my fiancé. Before she runs the credit cards, she stops and frantically asks “Where are the rings? They were here a moment ago.” She continues to explain that she just had possession of the rings, however does not see them on the counter. At first I thought she was joking, maybe playing a light hearted prank on my then fiancé. However, she then ordered the other sales associate to come and assist her to find the rings. Then the most heart breaking accusation came ignorantly from her mouth. She said “Nobody leaves until we find these rings”. She then goes around the counter and asks my fiancé to please open her bag. At this moment, I’m in total awe. I immediately demanded to cease the transaction and return my DL and credit card. My fiancé and me then took a seat and watched those two individuals rummage through their papers in search for the rings. The manager eventually found the rings, she apparently began packaging then and set them into her register drawer. Nevertheless, I did not buy anything that night and received an apathetic apology as she unlocked the door to let us out. This was a very galling and humiliating situation to have to go through. In conclusion, we were being accused of stealing rings that we were in the process of being paid for. The next day, I called corporate to make a formal complaint however they did not seem to interested with the matter and Idid not pursue anything more per the request of my fiancé. We eventually found our perfect rings from Gold and Diamond Source in Clearwater, FL and have since made additional high price ticket item...

★★★★★

Kat Miller at Kay Jewelers Miromar Outlet: A Precious Gem Among Jewelers

I recently had the incredible privilege of working with Kat Miller at Kay Jewelers Miromar Outlet, and I must say, she is an absolute gem of a jeweler. Kat played an invaluable role in helping me make one of the most significant decisions of my life – choosing the perfect engagement ring.

Knowledgeable and Professional (5/5): Kat's expertise in the world of jewelry is truly exceptional. From the moment we began our journey, she demonstrated an impressive depth of knowledge about diamonds, settings, and styles. Her professionalism and dedication to helping me find the ideal ring were evident throughout the process. I always felt I was in capable hands, and her guidance was instrumental in making the right choice.

Personalized Service (5/5): What sets Kat apart is her ability to make the experience uniquely personal. She took the time to understand my preferences, budget, and the story I wanted the ring to tell. Kat's attention to detail ensured that every aspect of the ring, from the diamond's quality to the design, perfectly encapsulated my vision and the love I wanted to convey through this special ring.

Warm and Welcoming Environment (5/5): Kat Jewelers Miromar Outlet, led by Kat's warm and inviting presence, creates a comfortable atmosphere for customers. The usual stress associated with selecting an engagement ring simply didn't exist, thanks to Kat's approachable nature and her genuine care for her clients.

In conclusion, working with Kat Miller at Kay Jewelers Miromar Outlet was an extraordinary experience. She guided me through one of the most important decisions of my life with grace and expertise. Kat's knowledge, professionalism, and dedication to making the experience personal made all the difference in finding the perfect engagement ring. If you're searching for a jeweler who understands the significance of this moment in your life and who will guide you with unwavering commitment, I wholeheartedly recommend Kat Miller. She is a precious gem...

Kat was absolutely amazing during my visit to Kay Jewelers. She provided exceptional service, taking the time to understand exactly what I was looking for. Her expertise and friendly demeanor made the shopping experience truly enjoyable. When she offered a discount, it was the cherry on top and made me incredibly happy. I always choose Kay Jewelers for special gifts because of their outstanding customer service and high-quality products. Every visit feels personalized and special, thanks to the dedicated staff like Kat. Her professionalism and genuine care for customers are what keep me coming back. The atmosphere in the store is always welcoming, and the staff's attention to detail ensures that every purchase feels unique and significant. Furthermore, the variety and quality of the jewelry at Kay Jewelers are unparalleled. Whether I'm looking for a timeless piece or something more contemporary, I know I can find it there. The staff's knowledge about the products and their willingness to help me make informed decisions make the entire process smooth and enjoyable. I am confident that I will continue to shop at Kay Jewelers for all my special occasions, knowing that I can always count on their exceptional service and beautiful selections. Their commitment to customer satisfaction is evident in every interaction, and I truly appreciate the effort they put into making each visit a delightful experience. Thank you, Kat, for making my shopping experience...