Helzberg Diamonds — Local services in San Carlos Park

My daughter and family including myself went into this store on Friday. She found a Rolex that she liked but we wanted to think about it. We went back Monday morning, even opened the store. The man who was supposed to be the manager said that the price had changed!! The sales person was standing there but he didn’t seem to care! He also said he would not call with our questions if we weren’t going to buy the watch. “Didn’t want to waste the call!! Can only call 2x a month “!!!!!!!! He said that the prices went up, and then agreed to honor the price from Friday. He continued to say how they were owned by Warren Buffet. Okay, but he wasn’t there! I wanted a box, there wasn’t one. He then proceeded to say “if you want a box to go buy one online for $150.” He tried to be condescending and tried to speak to me as if I were a child…. Didn’t work. I personally own 2 Rolex and know the product. I had the cash and was willing to pay the price agreed upon on Friday, he was so rude that we will take our...

My boyfriend and I went in looking for ideas for my engagement ring. Originally, we were only trying to determine the style of ring I might like and scope out prices. Marc D'Amato helped us out and provided us with multiple options to help keep the potential purchase within our price range and in the style options I preferred. Once we found a a style I confirmed I loved, we decided to look at other locations for comparison.

When we went to other jewelry stores in the area, we ended up coming back to Marc in Helzberg immediately because the customer service, options, and choices Marc provided were far superior. We eventually ended up with the dream ring I wanted, in hand, and at a wonderful price with coverage and insurance options.

Marc was phenomenal to work with. He wasn't pushy, he was willing to work within our boundaries, and came up with multiple solutions to help us find what we were looking for. I couldn't recommend this location...

I know being a college student here, sometimes high(er) end stores do not usually take me seriously and that is something I feared about jewelry stores. Me and my SO are looking and planning the next steps of our lives which includes a ring! I decided to start looking around for styles of rings that fit me well & so I checked out Helzberg Diamond Outlet. WOW , let me say the range of products they have is outstanding, the prices are great, and the customer service is AMAZING! As soon as I walked in I was greeted by 3 friendly employees Suzanne, Mark and Iris . Suzanne allowed me to look at and try on some beautiful rings and guided me through the products the store has to offer. I will definitely be purchasing my jewelry from here from now on. Compared to the Kay Jewelers next door, everything about Helzberg was...