My friend and I were just here yesterday and I have 4 major issues:
The prices on the website DO NOT match the prices they have listed on their menus. The difference is approximately $3-$5 for each service they offer. That's unacceptable.
They validate for parking BUT only for a period of time. They don't tell you this and it isn't posted ANYWHERE inside their establishment. It's very misleading.
My friend and I both got the delux pedicure and in each pedicure that they offer it clearly states that you receive a hot stone massage. We enever received this service and neither did the 4 other women I saw there that also got pedicures. Another example of false advertisement. Shocker!
Lastly, and most importantly, my nail technician- Ryan. I showed him a picture of what I wanted for my full set. It took him 2 hours to do this. It could have been because I received ombre nails (which I had no idea about) who knows. But, when it was completed it looked nothing like what I had showed him. My accent nails on my ring fingers were coated with a very thick glitter nail polish. They're so thickly coated that the polish is already chipping and is uneven. It's so ugly. We spent over $200 at this nail salon and this is unacceptable. I will not be...
Read moreThis was hands down my worst service experience. The initial impression of the store is deceiving – a cheerful lady welcomes you into what appears to be a clean and spacious place with good service. Unfortunately, their nail skills are seriously lacking. I had a painful encounter when the lady cut my nails way too hard. Despite my attempts to communicate the pain, language barriers hindered any understanding. Speaking to the manager was equally disappointing, as she seemed uninterested in addressing the issue.
What's even more concerning is the suspicion that they might not be properly sanitizing their tools or replacing them for each customer. This negligence could result in infections from unclean equipment. Adding insult to injury, their prices are outrageously high for such a low-quality experience. I've come across other places with better service at much more reasonable prices.
Given these facts, I strongly urge you to steer clear of this establishment. Protect your wallet and your well-being – it's just not worth the risk and...
Read moreI went to this place because it was highly rated. My experience wasn’t as such.
For my nails to be soaked off- they were put in a bag... my hands were hurting after this and my skin felt raw. Around the nail, the tips of my fingers were white.
I proceeded with a dip manicure. The gentlemen who filed my nails was definitely angry with life in some shape or form- I’ve told him my nails are too sensitive to be drilled, they were already rough. He proceeded to use the drill after demonstrating how “soft it is” on his finger.... it hurt, it was burning. The drill was too fast.
The pain didn’t end there. Once the dip was put on- the shaping was atrocious. Using a file that was just used on the previous client, this guy started shaping my nails like they were made of mental.... filing them like they were rocks that had to be shaped under a minute. Like- no need to go that fast. It hurts.
There was no manicure, no massage.
Just brutal...
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