Took me 3-4 weeks to book the appointment. I thought they are very busy and popular so I was willing to wait. Finally I could have my appointment today and was so excited to go.
The lady name is Victoria- the owner. She told me I have acnes, dark spots and frackles. She suggest I do Acne treatment. Or If I do Brightening Treatment, I will see the result even just the first time. She said the each treatment is $55 and she will give me discount for only $35 if I do today. I told her I only want to do whatever on the voucher said. These additionals I will consider for the next time since I bought 2 sessions, not 1. I was not in rush of treating or curing anything on my face. She start to cleanse my face very quick and wipe with Paper Wipe. Then use the machine to do microdermabrasion for me right away. Lol, I couldn't even have a basic cleaning with cleansing cream for my face first. She told me she has 12 years experiences which I doubt it because my skin is combination and very thin and will not good for doing microdermabrasion full face, but she do full face, very quick and very hard which hurting my face so bad.I don't mind if she just doing part of Microdermabrasion but focus on doing something else like cleansing or massage little bit on my face and neck. The process take about 2-3 minutes. Right after that, she applied the mask (which she called is collagen mask) on my face, not my neck (my voucher said face and neck). I believed the mask only cost $2-$4. (yes, i guess coz my salon sold a lot of these mask for customers who just want to try the cheap ones, but my salon always use Demarlogica in our service, not these cheap masks) And she leave me in the room for 10mins. Then she came back, removed my mask, cleaned my face with Paper wipe again, apply 2 dots of cream on my whole face.(she not even tell me which brand or cream she used on me) Yes, and we done. Whole actual session only 15 minutes (she only touch my face for 3-5 minutes) The voucher said it was $135 value. To be honest, it's not even worth $5. I came out to book next appointment. I was about to give her tip (even though I didn't want to) but she not even looked at me so I told myself "forget about it, I'll never come back again".It's not the way you treat your customers even they just bought a voucher. The salon I work with, our technician have to do at leat 30-45 minutes for a microdermabrasion with full session and professional skincare of Dermatologica. My skin still feel so hurt until now, I had to apply my own skincare and aloe gel to heal it. She made me scared of purchasing deals on Groupon from now. And I didn't tell her that I am a Health and Skin advisor. I also does facial for others so I know at least the basic for skincare. I bought the voucher just to treat my face a day for others to take care my skin. Anyway, she build my confidence up that I am at least doing better job than...
Read moreI'm obviously pretty upset writing this minutes after my mani/pedi while my nails are still wet. I told them it wasn't that good and the receptionist coldly shrugged it off like who cares about customer satisfaction here It was pretty awkward that it was the only one there. The manicure pedicure deal is supposed to be a $70 dollar value, I got a scrub and and callus removal which apparently is another $20 and my boyfriend left a $20 tip. So when yelp says "$$$" -- you will know why. It wasn't worth it, just a big waste of money that makes me really sad. I have definitely had much better manicure/pedicures for less than half the price. There was virtually no hand massage which left me sorely disappointed, especially since my boyfriend gave them such a big tip for the worst service I've ever had. The nail technician was very nice but it quickly turned sour when she answered her phone and started chatting on the phone during the pedicure. Do yourself a favor and go to an asian nail salon, even just the ones in the mall because at least they will treat you right and massage your hands properly. She rubbed my hands for literally ten seconds. I also had to walk barefoot from the pedicure chair to the manicure station, the floor wasn't really even clean. The UTC 2000 Nail Salon does it all on the pedicure chair at least... Don't waste time or money...
Read moreI went for a microdermabrasion and this was the worst facial I ever got. I have had 100s of facials before at other places. This was literally a joke. How could somebody be so unprofessional in their work. Don't you need customers!! I do not recommend anyone getting service from her (Victoria). My treatment at other places used to be about an 1hr and this one was barely 15mins. She would not have you change/ wear a gown. I was wearing a turtle neck and she said there is no need and she would work on my neck with my turtle neck top lol. Well! she did not even work on my neck. She would not turn off the lights to give you a relaxing experience. As soon as you lay down, she would start telling you how bad your skin is and what peels you need at additional cost. I assumed it was all included in the treatment. Her facial has no massage at all, no steam, no extractions. She just applied 1 product that she called collagen which literally did nothing and her brush strokes were so harsh, no gentleness, and then the peel which she applied for additional $55 and thats it we are done!! My skin still had white heads that I had to remove using my own products later. Such a waste of time and money!!!I feel the same way everyone who has written lengthy reviews here and given this place 1 star. I wish to give this place a big zero. Not...
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