Grainger Industrial Supply — Local services in San Diego

Long story. Air conditioning failed on the hottest day in August. 2020 There was a back wait of 4-6 weeks for any service technicians to diagnose the problem. Called at least 10 different places asking for part#..... no one had the part in sock. Those who had the part refused sell to the public with out a "...." account

Long story short every A/C & heating company wanted 300-400$ to replace an A/C capacitor. This place sells to the general public and had the part I needed in stock. Saved me hundreds of dollars and gallons of sweat. Thank you!

(Yes, the system was inspected and refilled to proper specifications after the capacitor was replaced by...

Carlos from the San Diego location went above and beyond to help me. I am a disabled veteran and recently purchased a pedestal fan. After attempting to assemble it in my garage I hit an impasse at an assembly point due to my disability. I called Grainger to arrange a return with no hope of being able to get a fan like this for my garage since no one has them assembled. Carlos volunteered to come to my house and assemble it for me. He even brought another unit in case we had a defect in the initial unit purchased. Carlos professionally assembled the fan and tested it. Thank you Carlos...

How is this place still in business? Special ordered a Y-1 tri-point screwdriver on Wednesday afternoon by phone and was told it'd be ready for pick up by 1pm Thursday. Stopped by on Friday afternoon at 4:10pm and find out that they don't have it. Rick offered to track the item, but I decided to cut my losses. This isn't amateur hour. I drove 25 minutes each way to pick up this item. I do not...