I was recommended to them by an employee at Dixieline and they are located less than a mile away so I figured I'd give them a shot. Parking was very easy. There's a small front shopping area of the store for customers that has various merchandise, but most of their products are in the back of the building in a warehouse size storage area (that customers are not allowed to go in). There was only one customer in the store already being helped. Another employee greeted me and asked if I need help. I told him I was looking for an outdoor weatherproof extension cord and plug protector cover/case and showed him a picture of one on my phone. He stared at it for a while and said they might have something that would work but it's not exactly what I showed him in the picture. He went away and came back in a couple minutes with a piece of metal electrical conduit that goes inside a wall or attaches on the outside of a wall. Needless to say they didn't have what I was looking for. This business seems like it's catering more towards electricians, contractors and handymans not so much for the general public. I most likely will not...
Read moreI would give negative stars if I could. Called looking for a part. Jose, when finally answering the phone, briefly looked up part, told me they don't have it, I ask do you ever have it? Response was that none of our stores have it or carry it. When I started to ask if Rexel could get part, Jose just hung up. When I tried numerous times to call back, no one would answer. Thank you, Jose, for killing whatever customer service Rexel had left. Easy to say, I will make sure that I or my company never call this...
Read moreThey’ve kept our business supplied with all the materials we need for over a decade. It’s the relationships built with their highly experienced and knowledgeable salesmen. They come through when needed most.
It’s the nature of this business that things don’t always go as planned, but these keep everything cool and collected while rolling with the punches and...
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