Katsu Cafe — Restaurant in San Diego

We came in to try this place out since I got a "half birthday" coupon for $10 off $20. After we placed our order I showed the cashier a screen shot of the coupon that I had saved to avoid searching through my emails. She looked at it and asked for ID. Then she said my birthday had been too long ago and that they had never seen a "half birthday" coupon before. My friend showed her another "half birthday" one we had received while I was searching for mine. She said she would "comp" us the $10 with an attitude like she was doing us a favor. We stepped to the side and finally found the coupon, she then refused to look at it saying she couldn't be forced to look at it. She said she was the manager and she needed to check the email because people have reused the coupon before, inferring that we would do something like that!? Our bill totaled $21+ she said our total was $16+, when we asked her how it worked out that way she said 1 avocado roll worth $4.75 had been discounted. We showed her the coupon again and said it stated $10 off $20. She asked if we wanted another avocado roll discounted with a really bad attitude. She finally discounted us $10 off our $20 bill. This has been the worst and most disappointing experience ever. Asian cashier says she is the manager and her name is "Daisy". Katsu staff needs to be aware that "half birthday coupons" are sent out. Coupons should be valued at what they are worth. If its $10 off $20 then that is what should be offered. And Daisy or whatever her real name is needs to get some people skills training! I wonder if we were white if she would treat us...

Fast and friendly service. Tasty food. Fair portions and prices. Update: Got the Pork Katsu and Salmon entrees. They were both very tasty. The Pork Katsu is my new favorite. We will surely be back! Update: Got the Chicken Teriyaki and Pork Katsu plates. Both were excellent! Look forward to trying more entrees. Update: Got the Shrimp Yakisoba and Pork Katsu played. Both were excellent! Update: Got the Pork Katsu plate and the Lemon Salmon roll. Both were excellent, however you won't get full on just one roll. Update: Got the Pork Katsu plate and the Spicy Seafood Ramen soup. Katsu was excellent as usual. The soup however was a little spicy, but didn't seem to have much flavor. So we won't be ordering it again. Update: Got two Pork Katsu plates. Excellent! Update: Got one Chicken Katsu and one Pork Katsu plate. Both were excellent, but my fave is the Pork Katsu. Update: Got the Teriyaki Chicken and California roll dinner special, and the Pork Katsu plate. Both were excellent! Prices have increased. Update: Got two Pork Katsu plates. Excellent as usual! Update: Got the Pork Katsu plate and the Tongkatsu bowl. The pork Katsu was excellent and the Tongkatsu was good. Update: Got two Pork Katsu plates. Excellent as usual! Update: Got the Pork Katsu plates, and the Vegetable Tempura plate. Everything...

Overal, they are just okay place to go for food... The prices are cheaper than most other Asian food places & their foods are pretty tasty. The reason I had to lower the rate into 3 stars is that the employees' attitudes, or maybe how their business was operated? Probably b/c their store isn't spacious, but they always rush you to order the food right away in order to be seated. Also, they dont provide you a menu to order so you have to line up at their register. Automatically, that makes you to pay first, which means it's bit troublesome to order additional stuffs after you start to eat. They dont place napkins/chopsticks on the tables so you have to ask them to give you 1. I'd still come here b/c not many places can beat their prices in SD. But they're not a recommendable place for ppl who want to enjoying spend their time to eat :/

For those ppl who still want to try their food, i'll suggest you to go for their happy hours, start at 3 ~6 PM i believe. The mall has open parking lot & it's free, but the alignment is bit tricky & little tight so be careful when you park in the night.

Most of the food pics i posted here cost less than $8 excluded tax. It's bit hard to see, but the CA Roll hid back of my water was on deal for happy hours...