Adam's Arrangements — Local services in San Jacinto

I recently ordered flowers for my Mom’s 70th birthday via Adam’s Florist website. In the past I have chosen larger franchise florists to order my Mom’s birthday flowers but this year I decided to pick a local florist near my Mom’s home to be supportive. During the process of ordering I was given an opportunity to opt out of substitutions which came with a warning of potential delays. I chose to allow substitutions. The next morning (day of planned delivery) I missed a call from the florist. The voicemail message stated they ran out of the vase I had selected and wanted to discuss options. I immediately called back only to be directed to an answering service which I relayed my message. About 2 hours later I called again to only receive the answering service. Another hour later I called again and got thru to the shop. The woman I spoke to pulled up my information and confirmed that the arrangement I had chosen was not available. She was about to end the call when I asked about alternative options or substitutions. She stated there were no substitutions available. I then asked if the shop had ran out of flowers? She answered no however that they didn’t have many flowers available. I expressed my dissatisfaction and frustration because it was now 2pm and too late for me to order flowers thru another florist . Needless to say, my Mom did not receive flowers for her birthday. I would not recommend this florist and suggest they work on improving their...

So today was my seven year anniversary and I had ordered some flowers to be delivered to surprise my wife at work from another company, unfortunately that company canceled on me at the last minute and told me they were not able to refund my money right away. That upset me very much But I didn’t want to give up on my surprise so I looked for another flower shop and here I found this Flower business who Absolutely turned My day around I was able to order some flowers, same-day delivery, and the person I spoke with over the phone was very patient and kind they understood my frustration and was able to execute I will highly recommend this flower business for anyone who would love to purchase flowers. Their customer service was great and the prices were reasonable. Let me not forget to include that the flowers exceeded my expectations. They were so beautiful and smelt so good the way they arranged the flowers were so beautiful my wife really love the flowers and I appreciate them so much for making my anniversary a special one because without them I would have still been upset, and without flowers if I could give more than five stars, I would , they absolutely...

Unless you want to be embarrassed, do not use this florist. When my family and I arrived at the funeral home, we saw the standing spray at the front of the chapel (that was delivered from us), and we were completely embarrassed our names were on it. We ordered T273-8A, the Rainbow of Remembrance Spray, the spray that was delivered to the funeral home somewhat resembled the picture on the Teleflora sight, but: 1) half the size 2) not even all the flowers were in the arrangement 3) old flowers were used 4) the arrangement looked skimpy. Even if they were the only florist open, save your money, and buy your flowers at Costco even at a market is better, an untrained eye can do a better job (not saying they have a trained eye because as far as I'm concerned, they do not). Even so, they must have made the spray with their eyes shut. I had to give one star or it would not post, that is an overkill. If I could put negative stars I would. I do not know how this place stays in business. Shame on you, Adam's Arrangements, you should always do your best, and be proud of your work. Man, if that's your best, you should find a...