EZ Market — Local services in San Jose

Worst place ever for UPS pick up! I showed the lady my ID, and she claimed that there was no package under my name. I insisted that I received the pick up notification. Then she got pissed off and showed me every package to prove me that I was wrong. Guess what? My Package was there! She didn't even apologize and just gave me attitude and impatient look. 2nd package pickup was also a nightmare, my package was opened and I asked her if she knows why that was open. She gave me that bitchy look again and told me to return the package if I was not happy. Excuse me? Return to where? That's my fu*king package and I don't want to lose anything. I was so angry about this place and the old lady. I would give negative 5...

Got awful attitude during pick up UPS package. The old lady kept complaining that she doesn't want to have such UPS access point and she just do US a favor, cannot push her to look for package. She looked around and just said your package not delivered yet. Until been showing her UPS website notification, she was back to look for. guess what, she found out and through out of counter. And give me attitude during all conversation and not willing to service people who is not doing shopping at her store, like me. I was coming with happy mood to get package and leaving with shxt mood because of attitude.

Please.. UPS if you want a partner, please chose one who wants to grow with you, not...

Regarding the UPS access point here: I was really worried about how frustrating this experience was going to be, based on other reviews. Fortunately, it was a very smooth and pleasant experience.

I walked in, went to the counter, showed my ID, signed for the package, and was on my way in a matter of a minute or two. The girl behind the counter was plenty nice.

Now, your mileage may vary depending on who’s working behind the counter, but for me, it was a perfectly acceptable experience.

UPS though? I have some words for them… No clue why they didn’t even attempt to do a proper delivery to my apartment, but that’s for another...