Wine.com — Local services in San Leandro

I've been buying here for several years. I buy about $3,000 per year. Service has gone down drastically. Recently they have charged me for a random ghost purchase. It took three tries to unsuccessfully get the charge removed. I did so with credit card finally, no thanks to wine.com. Last several shipments were delayed. No communication from them. You have to follow up to find the shipment and get it released. Even when you ask for customer service (three times) to call or follow up, they do not. The wine is good. I question the company and service. I will try...

Order and delivery OK but did not get cashback as credit card charge was broken down into several payments none of which was enough to trigger the cashback. It’s been now 28 days still no response from their customer service despite several reminders. Another example how poor customer service ruins a...

If you like high prices, limited selection, non-stop marketing emails, useless discount codes, and a generally soulless corporate vibe this is place for you . . . if you prefer decent retail pricing and wine that hasn't been sitting around in a hot warehouse for three years just shop at...