Reed Brothers Security — Local services in San Leandro

NEVER RECOMMENDED. DON'T FIX ANYTHING WITH THEM. I have requested for a work on my door because it was not closing properly. They have came in the replaced the door closer back in January and took about 500$ for the cost. The door was doing the same thing, so I called for a fix again, they came in and told me that we need a new frame and new doors after they took apart the door and try to fix it. He said what he do will be only temporary. We agreed, understood paid him for the temporary work. IT ONLY LASTED FOR 1 DAY AND HE CALLS ME LEAVING ME A VOICEMAIL SAYING THAT HE COULDN'T DO IT BY HIMSELF SO HE WANTS TO COME IN WITH HIS ASSISTANCE EXPLAINING WITH A COST FOR THAT. ARE YOU SERIOUS? They knew that they didn't do a good job so they called me to come in again, yet they still ask me for another labor fee? I even asked why they are calling me if they have already told me that we need a new door and trying to come in again, the technician was speaking into his own flawed speech. I would never recommend them ever. Even the dispatcher was so rude. When I was trying to explain what's going on, they just said you'll get a call from technician and just hung up on me even before I answered. I warn you. Don't get services from them they will just try to...

My family and I have been Reed Brother Security customers for over 25 years and there is a very simple reason why, they are completely focused on making us totally satisfied with their work. With any type of work that has to do with your home, you are always going to be somewhat concerned that everything is done correctly and the people doing the work care as much about your home, as the do about theirs... This is exactly the case with Reed Brothers. We have Reed Brothers do everything from basic lock replacements and re-keying of locks all the way to custom fabrication of gates, security doors and windows screens, as well as automotive lock and ignition work. You can shop around for prices and other options but, if you want it done right and want the work to be done to the highest professional levels, save yourself a bunch of time and just go directly to Reed Brothers for all of your home and business security needs. Thanks to everyone at Reed Brothers for making our family feel as secure as possible and for all the great years of service and...

I could not lock my back door. Before calling Reed brothers, I took the brass plates off, filed any rough edges on the opening for the dead bolt, put everything back together and still could not get the dead bold to seat. Night coming on, and not wanting to go to bed with the house not secure, I bit the bullet and called Reed Brothers, thinking, well here goes a couple hundred bucks. NO WAY! The answering service put me through to Reed Brothers on call technician, Randy or Dave I think, anyway, he had me describe the door, levers, etc and walked me through closing it and trying to lock it. He explained that I had to pull up on the handle in order for the dead bolt to be thrown. Voila! That worked and the door locked. Now, I have had that door for 14 years. I must have been unconsciously moving the lever up but on this occasion for some reason did not, repeatedly. I told the tech guy I must be getting addled. He said, no, he gets lots of calls like that. Thanks Reed Brothers. You are greatly...