J & B Computers — Local services in San Marcos

Got my laptop keyboard fixed here a couple of months ago (I believe it was in July). I waited to write the review just in case there were any issues that came up. Well, I'm super happy with the results and the performance of my laptop. Before coming to J&B, I went to another "big name" shop in San Marcos. They wanted to charge me around $150 more for the same service and when the guy tried to "fix it" on the spot, he made it WORSE! Needless to say, I didn't go back.

I then came to J&B and the people were honest about the price and the time that it would take to fix it. They explained that getting the replacement part would take up to a month because they had to order it from China (my laptop model is hard to find replacement parts for). Overall, they were transparent and very helpful. Waiting for the part to arrive was what took the longest; once they had it, they fixed my laptop in no time. I highly recommend this shop. They are kind, honest, professional, and very...

Great people doing their absolute best for you at the lowest price possible. We have been using J&B computers almost exclusively for all our business and personal computer needs over 15 years. REMEMBER - these are computer guys, not slick salesmen. If they seem a little quirky, that's because they are. They care very much about getting you the best, lowest cost solution they can, and this may mean that they ask you a lot of questions first, because there are a lot of different solutions they can provide for you & a lot of different ways you can go. Again, THESE ARE REAL COMPUTER GUYS. Expect an experience that is different from (and way better than) your "Best Buy" experience. Be ready for a real, possibly in depth conversation about computer hardware and software options with someone who knows what they are talking about & has your best interests in mind. These guys will not overcharge you. They are as honest as the...

Kevin at J&B Computers was a pleasure to work with. I had a ton (well, maybe a terabyte) of unsaved material on a Surface that suddenly stopped working. I was afraid I'd never recover the photos and documents. I took it in and was told there might not be a way to salvage the data, but they could try. And good chance the screen would break. Well, Kevin was able to retrieve my data and not break the screen (although it turned out the damage to the computer was not reparable). He put the data on an external hard drive. I realized once I looked it over that some photos did not make it, and he did another retrieval (they were in an unusual location) and got them for me at no additional cost. Very reasonable, they don't make promises they can't keep, and all in all an excellent experience. (Maybe I would not feel that way if my data hadn't been retrieved! But I appreciated the honesty and...