Metro by T-Mobile — Local services in Santa Ana

I have been with Lee (the owner) at this store for 6-7 years now. Honestly, I've had opportunities and in some cases, emergencies, where I needed to deal with an alternative store. I've been burned so badly at these other stores and it's so frustrating. I've probably gotten 15 phones and plans from this store over the years and have always been pleased with the quality, the pricing and the service!

Now, If any of you knew me, you know I'm as difficult to get along with as they come and, Dave has put up with more "c"*:p" from me than one should be expected to put up with. He was always polite and patient when I was a jerk. Thank you Dave, I appreciate you. Also. Lee, thank you for all the times you saved me and you went above and beyond in your responses. See you soon.

I highly recommend this...

This is the best Metro store around. I was having some issues since I wanted to add a new phone to my account because I lost the phone. So the employees at another metro said it was not possible that I had to wait three months and giving me the runaround. Feeling so frustrated I came here and Zim helped me out with no issues and got me my phone connected to my line and out the door in no time. And also was so polite and helpful even tho they were about to close. Zim needs a raise or to be...

Best place to go Why go anywhere else when you have the service, their fast , friendly, just all around good people Even better at this spot then others I been in just to pay my phone bill I wood even pay more to shop here it's like I drive out of my own area to this location You all keep up all your great work Try this metro see what you been...