Kwench The Kangen Store — Local services in Santa Clarita

We have been using a Kangen Machine for over 10 years. We are redoing our kitchen and I needed a faucet to attach our machine to a new faucet. I called Kwench and spoke with RoeAnn and Tony. Tony recommended a new faucet that I was not aware was available. I am very happy that I found Kwench.

I took the machine to be serviced. Tony reconditioned our machine with what they call the white glove service. Wow, the machine looks brand new. The metal plates were filled with deposits over the years. Tony did extra cleaning to get clear water with a level of 769 (look at my photos). The lever before the cleaning was around 100. The waster started out very cloudy and ended up crystal clear after many cycles. It have been a very long time since we serviced out machine.

The service takes about one hour and you can wait or come back the following day. The parking is very easy and the facilities are top notch. Tony showed me the working area where the machines are cleaned with pumps and special mixtures to get your machine to work as good as new. We are going to take our machine there one a year for cleaning from now on. Going all the way to Torrance was an option that we always put off. This store is easy to get to and we are very happy with the customer service that Kwench gave us.

Our family has been drinking alkaline water for over 10 years. The benefits are noticeable when you are consistent and dedicated. I always carry my own water with me. Standard City water is 7.0pH. Bottled water is a surprising 6.5pH and has micro plastics that have recently been found inside human tissue. Look it up! The Kangen alkaline machine give us a constant 9.5pH. It is filtered and delicious.

If you are interested in a cleaning for your machine or would like to get some information about Alkaline water. Do not hesitate to call RoeAnn and Tony. Our machine will now last for many years with proper cleaning and servicing.

Thank you...

I purchased a Kangen water filtration system with an initial investment of $5,000, expecting premium water quality and long-term reliability. Despite changing the filters annually as instructed, the water began tasting awful just two years in.

Kwench, part of my upline in this multi-level marketing setup, referred me to a technician for home visits. He replaced the filters and cleaned the machine several times, but the issue persisted.

After escalating the matter to Kwench, the owner, Tony, recommended installing a reverse osmosis system — costing me an additional $600. That, too, failed to resolve the problem.

Tony eventually came to disconnect the system, but it was evident he lacked proper experience. Water leaked all over my floors and down the hallway as he carried the machine out. I had to follow up to find out when the unit was ready. It was finally picked up today — missing parts.

I’ve gone back and forth between the company, their techs, and the store, only to be left with disappointment, water damage, and wasted money.

My advice: Don’t buy this system. Save yourself the hassle, the stress, and the thousands of dollars. There are much better, more dependable filtration...

What great customer service and such a blessing this experience was! I am from out of town and didn’t know the store was closed today but when I called, the owners still accommodated my request for water and helped open the store for my son, mom, dad, and myself! God bless! 🙏🏼 thank...