The Computer Store Inc. — Local services in Saugus

I bought a new printer and became very frustrated with the instructions and the printer's support line. I've talked to several "computer support" people but was not satisfied with either their lack of knowledge or disinterest. I texted Chris on Tuesday and he answered within an hour. He said he couldn't get here today, but he would early tomorrow morning. He called me when he fininished his Wednesday morning appointment to see if I was available for him to come earlier. I was thrilled! I learned so much from Chris and really appreciated his patience explaining everything in detail. Chris is extremely knowledgeable and professional. He told me to call whenever I have questions or couldn't remember some things he taught me. Chris is a gem and I would never go anywhere...

I want to share with everyone my experience here was definitely a really good one. My son's gaming laptop wasn't charging at all and the insert was wiggling all over inside the unit. My son took it to best buy geek squad where they wanted to send it out for $900. I told him "No" I'll find someone else. I took it here cuz I've driven by the store many times. Chris was very nice. He told me he could probably fix it and would let me know what's wrong. Luckily for me he was able to repair the broken charging port and only charged me $125. He kept apprised every step of the way and did a really did a good job. I won't go anywhere else now and he'll get all my recommendations....

Chris did a great job at my office upgrading my network of 3 computers to Windows 10. He reinstalled several programs onto the computers and reattached the data for each one. He asked me questions and really listened to me about how we currently used our computers and our patient flow. He offered some additional suggestions to help use to gain more efficiency, and we ended up implementing 2 of them. Now I am able to accomplish much more, much easier with the new upgrade and additions. Chris is very knowledgeable, professional and pleasant. He's a very nice family man that I really enjoyed doing business with, and I highly recommend him to anyone with...