Architectural Pools & Spas of Savannah — Local services in Savannah

WORST POOL INSTALLERS EVER! They installed a fiberglass pool for my father and dug up his septic system, cracked the driveway with the crane they used to get it into the yard, and we have had nothing but problems with the pool ever since. They don't stand behind there work and worked without a permit. We are suing them for the damages. STAY AWAY UPDATE Wow that was a total bunch of outright lies, I guess the zoning /building department was remiss in there duties since you had that permit because they called me with the stop and desist all work because you did not have a permit!! No one told you there was no septic tank what was said was we don't know and what you said was you would find out when you got the permit ( That you didn't get ) and instead dug up the septic system. And the cracks in the driveway were from the crane you had to swing the pool into the back yard to begin with. You not only are a horrible company but a liar to boot, SO anyone that uses you services had better have deep pockets cause they'll need every dime to fix your...

Worst service! They install your pool fast but you never hear from them again! They don’t return calls. They don’t honor their work ! If you have a pool installed you better find another pool company to fix / service any issues AND THERE WILL ALWAYS BE ISSUES .. never again

Addressing your response : MY POOL HASN’T WORKED CORRECTLY IN 3 years .. that’s about as long as it took for me to get a response .. I had to leave a bad review on your page ( which is something I NEVER DO ) to get your company to respond and take accountability for the horrible service you provide and not acknowledging problems and fixing them to make your customer satisfied . In 3 years I’ve had to replace the filter .. pump and get the electrical work that your company did , fully done over ! Not to mention the “Extras” you sold me WiFi control etc NEVER WORKED. I had to pay out of pocket to replace that as well . Does any of this seem fair and reasonable ?...

Extremely unprofessional and unprepared. Inconsistent prices. They are eager to take your money just to lock you in and extremely slow to give it back. They are unable to be reached by phone and will lie about not coming through on what they promise. Do not waist your time. SERIOUSLY, RUN!! Horrible customer service. When you call you always get an answering service. It's so much inconsistency between the owner and the representatives. There is a lot of back and forth. My neighbor had to stay on top of them about EVERYTHING. They lied to us about the prices just to lock us in and when they called to change the price to add in the contract we asked for our money back. Wouldn't take our calls or allow us to pick up our check we had just given them. They wanted to MAIL it to us. Listen, from the consultation appointment it was nothing but inconsistency. It's a headache waiting to happen. Don't ignore the red flags....