Levifi Savannah/Coastal GA — Local services in Savannah

WATERMARKS PRINTING To Whom It May Concern, It’s with great pleasure that I am writing a recommendation of the support and services provided to us over the years form both Alan Balcourt and Docu-Graphics and Xerox. We have been using the Xerox technology for over 10 years now and have recently upgraded to the new Versant 180 Series. While reviewing the changes in technology, along with being able to upgrade prior to our former lease expiration, and all without increasing our overall costs, we decided to make the change. In doing so, the paperwork process, along with removal of the old unit, delivery of the new unit, training and support, all went as planned and did not get in the way of our day to day business. We are completely satisfied with all the Xerox support and training as well as the excellent job Alan does with staying in touch and being very attentive to our needs. I am happy to recommend Docu-Graphics and Alan Balcourt. They are a very easy team to work with! If you have any questions, or wish to discuss the Versant 180 technology in a production environment, please feel free to contact me directly. Respectfully, Michael Fredericks President Watermarks Printing St....

James has been servicing our locations at Curtis Cooper for some time now and we are very pleased with the service that He has rendered. During the month of August we have had numerous Service request and James is always very prompt in evaluating and resolving the issue at hand. Our most recent Service request which is a Xerox B8055 in our Referrals Department at our main location. The service request was placed via support and later that day James was onsite to assess and resolve printer problems. This is the no different from the services we have been getting, however at this particular time the response time was very much needed since this Referrals printer is also an incoming and outgoing fax and is heavily used in this department. Getting this printer back up and running allowed users to remain efficient and productivity did not suffer.

I failed to give the complete name of Xerox technician. It is Mr. James Horry.

Thanks, Jeff Simmons, IT consultant for...

Outstanding Service from Mr. James

I recently had the pleasure of working with Mr. James from Levifi, and I couldn’t be more satisfied with the service he provided. From the moment he arrived, he was professional, courteous, and highly knowledgeable. He took the time to explain the process, ensuring I understood every step of the service.

Mr. James demonstrated exceptional expertise, quickly diagnosing and resolving the issue with efficiency and precision. His attention to detail and commitment to customer satisfaction were truly impressive. Additionally, he went above and beyond by offering helpful maintenance tips to prevent future issues.

I highly recommend Mr. James to anyone in need of reliable and expert service. Levifi is fortunate to have such a dedicated technician on their team. Thank you for your...