Green Tea

Would give them none if I could. After driving 30 minutes for an almost $70 order, we realized that our Crab Rangoon was missing. We call up to inform them, cool. We were going to head back out and pick up our Crab Rangoon....Then exactly 7 minutes later we get a call back from there with a man arguing claiming "it was put in the bag and they see on camera where they put it in the bag". (If this was "on camera" for one, we would have our Crab Rangoon, and secondly, they wouldn't have had to ask what our order number was since they would've known). As someone with almost 20 years in the food industry and as a restaurant manager myself, I'm baffled at the attitude and response from this male employee who called back. After spending $66 and having missing food you're going to argue about a $5.39 order of Crab Rangoon that I was charged for yet didn't receive? Long time customers who spend $55+ each time and can't compensate for food that we were missing. They may have gotten a free $5.39 out of us, however, have lost loyal customers due to their response. Guarantee it will cost them a lot more in the long run!