Magda's Quality Jewelry & Repair — Local services in Schertz

What a nightmare!! Take your jewelry somewhere else!!!!!! Husband bought me this beautiful ring for Valentine’s. Didn’t fit it was too big. So we took it this shop. Worst decision we ever made! They told us they could size it correctly which they did. But they ruined the diamonds on the side of the ring. We picked it up and noticed there were 2 small pieces of diamond broken and not there. All you saw were 2 small holes where the diamonds once were. So we called them immediately and they refused to fix it. So I called and complained and she decided to fix it. THEY BOTCHED THE JOB! 3 week later this is how my ring looks! I wouldn’t be surprised if they switched my stone out for a cheap one. My ring has not been the same and I should sue them for what they did to my ring. Worst place ever. GO SOMEWHERE...

Their unexperienced and uneducated. I took some silver in to get it looked at and see how much they'll charge but the lady is saying that she's uncertain because of it has some tarnish on it it doesn't make sense because normally silver has tarnish on it. And then she decides to run it because she came back and there's a Milky spot. Before I even came to her already tested it out at some other place and make sure it was real silver and it was. And then she tells me to talk with the owner and come back tomorrow which I did and she told me he's not coming today. and you can obviously tell it's sketchy because as soon as you walk in there's a ton of knockoffs and fake purses watches and jewelry. They even had knock-off designer shoes and clothes smh and try to sell it for...

Wow! This place is still in business? She’s a thief! I reported her to the Better Business Bureau! She asked me to bring her my non-working antique mantel clock, said she had a friend that would fix it. I never saw it again! Went by time after time to inquire and got lie after lie! Eventually, I stopped going. I should have reported her to the police! But, I got busy with work and life. Do not leave anything you value with her! My guess is that she sold it! Like, I...