Walgreens — Local services in Searcy

Okay so my fiance is on Ativan. We are praying. Please pray for us as well to who reads this comment. He got on this medicine years ago and is stuck on it. I dont know what else to do for him. I feel bad. He had tried to stop taking it several times. Each time he went without he had 1 seizure and was out for a couple of hours. The next time again the same thing. The THIRD time after being without I had tried to go to the hospital. I was blamed for some reason by his family. Found out the ER doctor told all of us that it was due to him not having it in his system and that he had been in a coma for 3 days. Wouldn't wake up. The same doctor each time and he told us IF it happens again he has a chance of dying. We have a 3 year old son together. I don't want to lose the love of my life. My grandpa died this year in April. I don't want another death. I don't like being told that I'm "calling too many times". I have to go to work tonight and I DONT want to get that phone call. I'm hoping and praying to God myself something doesn't happen. I would lose myself and it would be bad. But I am just wanting to make this clear. I'm having a bad day already worrying when my fiance may have another seizure and may possibly die. I literally watched it myself that first time. I have ptsd from that too. It's not funny for someone to die. I don't like being yelled at about worrying about my fiance either. Just please be nice to whomever your talking to. You never know what they are going...

Called & spoke with “Cameron” (had to ask for name) abt reviling ins since Ambetter had the wrong policy & was incorrectly charging me copays. I called Walgreens on race at in Searcy to let them know to rebill the past few months and I needed a refund for the copays out of my pocket. She stated “Call your ins co, we don’t do that here”, I explained that my other Pharm, Walmart, had done it. She literally huffed over the phone & said she could ask her pharmacist…I asked nicely if she would. She just dropped me on hold & I thot she hung up on me, then she came back & said “The ins co handles that.” I explained again that the ins co will not rebill themselves & the copays I paid out of pocket so I was requesting a refund. She only stated that I “can call back at two when manager was there”. I had to ask his name & to call me back. She acted put out that she had to take my number. I realize places are having to hire ANYONE off the street nowadays, but her curt demeanor & obvious apathy over the phone is bad for Walgreens business. I will be calling Wade Williams back if I don’t hear from him at 2pm & let him know this & that I will be switching all my meds to wal mart & telling friends, family & anyone who will listen how terse their employees treat patrons & not to...

There’s nothing wrong with the store. It’s clean, organized and I don’t see expired merchandise on the shelf. It’s better than the Walmart here in town. However, I agree with all the negative feedback posted here: the pharmacy is terrible!!!!! I’ve been living in Searcy for about 6 years. My favorite pharmacy is the one inside the Unity Health Center. At night or on days when it’s closed, I don’t have a choice but to to Walgreens, and I’m not lying when I say, I rarely was satisfied with the service. The other pharmacies I go to have the medicine ready by the time I get there. Here, not at all! They tell you it’ll be another 15 minutes, and here I am, after almost an hour in the parking lot, I’m still waiting for an antibiotic cream that doesn’t need to be mixed/prepared. And this happen 9 out of 10 times. With 4 little kids, I don’t have the time to wait. Also, they are not only bad with the waiting time, but also with billing insurances....I really hope they’ll do some changes here, because I used to love Walgreens before I moved to Searcy. This was the only pharmacy we used in California and the 6 years we lived in Northwest Arkansas. Never had problems with...