My recent visit to this food truck left me and my companions feeling uncomfortable due to the behavior of the staff. When it came time to complete our orders, the employees instructed us to verbally indicate our preferred tip amount, making it clear that we were not allowed to physically touch the screen ourselves. This was the case for all four of us in our party, and we were all very disappointed by this interaction.
I am unsure if this is a standard business policy or merely the conduct of the staff on that particular day. If it is indeed a policy, the owner may justify it as a measure against COVID or a food safety precaution. However, if that were truly the concern, it would be more appropriate for the staff to be wearing masks (which none were) and changing gloves after handling the screen, prior to handling food (which they didn't). It seems evident that the objective of this practice is to pressure customers into tipping, and no other rationale makes sense.
This is a dishonorable way of doing business, and for that reason alone neither I nor my companions will...
Ā Ā Ā Read moreI always judge a restaurant by it's simplest dish and the basic pepperoni š here is to die for. Not just good food though, the local family that runs this joint are so warm and inviting!
It was winter and I was obviously underdress, but was too curious about the wood fire oven-legit an art piece! The family were so inviting and asked me to stand closer to the oven area to stay warm with a better viewing angle of my š being cooked to order.
Ever since showing my friends and family to this wood fire š joint, I've gotten compliments on my taste buds but the honors truly go out to the š crew and the art...
Ā Ā Ā Read moreWas great pizza for a decent price but they hold their POS tablet in their hands and ask you how much to tip. You have to then say your tip to them and they'll touch the screen and select the tip for you. This interaction was extremely uncomfortable.
Keep in mind this is a food truck, and I am ordering takeout hence there is no service involved.
This was an obnoxious experience that leaves me no choice but to give a 1-star rating to hopefully discourage this obscene and out-of-control behavior of pressuring...
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