I have gone here several times always hoping for a better experience...It's the place I go if I have not planned to get my mani done at my normal salon (May Salon on Eastlake Ave in SLU- they are FANTASTIC!!!). Going to lilly nail I know I will walk in, ask for a gel manicure and the very rude male owner ushers me over to pick a color and wait (for the record I'm fine waiting but he always says 5 minutes and it's more like 30). The really young nice girl always does a great job. She takes care with cutting cuticles, filing rough edges and painting to make sure the mani lasts. The other women in there seem like they hate their jobs; they rush with the cuticles (I have left bleeding at least twice), and paint in a hurry. 3 weeks ago the young lady did my manicure and they still looked beautiful. I went in 2 days ago because I wanted a different color, The older woman sat down to do my nails and roughly started cutting haphazardly, then she painted very unevenly- the color is much darker in the middle of my nail than on the edges, put oil on my fingers and sent me home (total time 19 minutes). I'm 2 days into my gel manicure and my thumbs are peeling, the polish is chipped off the ends of 6 of my fingers and I still have red paint on my cuticles. $26+tip is too much for this place. May Salon charges $20 and you get a GREAT massage, great service and a mani that will last you weeks...Not to mention they are nice and actually make you feel welcomed.
side note- the male owner often sits in the massaging pedicure chairs, playing a very loud video game on his phone while his worker bees are busy serving customers. it's really rude and horribly disruptive.
if I could give you zero...
Read moreOne star well deserved! I was in today for a regular manicure. I was the very first customer arrived. There were three nail staff and the male owner in the store. I immediately got the service upon my arrival. The lady who worked with me was very patient and careful at the beginning, until the fourth customer walked in, she started to get panic! She was trying to have the male owner paint my nails instead! I refused considering he doesn't have any training or license to do so!!!! She started to become impatient with me and finished my nails in an EXTREME RUSH then jumped to her next customer. I would be fine with that if she could do a good job. Unfortunately, she painted my nails (both hands) very roughly. The polish has been painted on my flesh and hangnails! Totally unacceptable. While I was sitting there to get the nails dry, the male owner walked over and turned off the fan, told me that my nails were good to go! I stood up and washed my hands and discovered my nails were barely dry! Three of them were damaged after I wiped my hands. The male owner blamed everything on me stating that I was not supposed to wash my hands at all! Then one of his staff talked to him in Vietnamese, he was very UPSET that he had to re-paint my vanished nails. I was embarrassed by his negative attitude towards me in front of other customers there! With that attitude, he re-painted my nails with grudge! The results I got was worse than I could imagine. THANKS FOR RUINING MY DAY! Never...
Read moreI've been getting my nails done for 20 yrs. From Florida to Vermont to New Hampshire to Idaho and others. This salon is so professional and detailed from beginning to end! The buffing after a fill is top of the line QUALITY!! Not a spot missed and used (I think) 5 buffer tools for different areas and finer course tool for the last one. The last tool was like a whisper on the nail! So delicate! He did fabulous work! And if you've ever had a nail tech that doesn't do nice thin nails ... they end up thick and not at all natural looking, you know what I mean! I hate when nail techs don't thin out the fills! This was perfect! Then he had another lady paint my nails and apply the diamonds ... one per finger. And she was just as delicate and detailed as he was. They knew I was from out of town and wouldn't be back monthly, but still they were completely detailed and professional with their work. Couldn't be more pleased! Only complaint I have... of there is a complaint at all to make... is that they don't do design work. Which is fine... just wanted to do something fun since I don't get design work where I live so was looking forward to having something fun for the upcoming December holiday season. So if that is the worst thing they do... is no designing... then anyone should be happy to go here and have them do quality work on...
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