When it is possible I try to shop at local stores vs. global chain stores. Recently I needed something for a project I was working on in Selah. I stopped in to Helms True Value to see if they had what I needed.
From the friendly greeting as I walked in to the store asking me if I was looking for something. (of course I was) and the clear directions of what aisle I needed to go visit to find the item I was impressed with the store.
The store is spotless. I have never been in a hardware store that was as clean as this one. Shelves were well organized and little details like labels facing outward. I mean it is like this place was just opened for business.
Nice selection of items that you would need to complete your home or lawn project.
When I purchased my item I felt like my business was appreciated. A friendly thank you and we hope you stop in again soon was authentic.
Please shop local whenever you can. It will make a difference in...
Read moreI wouldn’t recommend Helms True Value for your shrubs or trees. Purchased a tree about 3 months ago & saw a gradual decrease in health & eventually death. I pulled the tree & took it into Helms with receipt in hand for either a replacement or refund only to be responded with “We don’t take trees or shrubs back as we don’t know how the customer took care of it.” Why would I spend the time/money/energy into purchasing a tree, planting it, & tending to it only to have to dig it up & return? I know other places like Home Depot, Lowe’s, & Costco have a 1yr guarantee on the trees & shrubs. So I recommend going to those other businesses as they honor & back the...
Read moreThe store was very clean and the employees were all very helpful! I went specifically for plants and was incredibly impressed at the selection, the prices, and the health of the plants. Not to mention the way the display was set up. It is obvious that they really care about the appearance of their store and the health of their plants. They were right up front where they can get natural light instead of tucked into a corner. I was very impressed overall and will continue to buy plants here as long as the quality remains...
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