Higginbotham Brothers - Shawnee — Local services in Shawnee

I very rarely post reviews - particularly negative reviews. However, I highly recommend doing business with another company if you in any way can. In February of 2024, this company made a warranty repair on three broken windows at my house. Also in 2024 in the summer, one of the windows they warrantied and repaired broken again. I spent six months trying to get straight answers from "Dan" the general manager, who absolutely never returned calls and made false promises about getting the window replaced. I recently was connected with other staff, who apologized about Dan's failure to return calls and giving the me run around. While the new staff were much better at communicating, they told me my warranty expired in 2021 and had no explanation of why three of my windows were...

Got a new place in the country and needed some power equipment. Picked up a Stihl chainsaw, weed eater and some other items and the customer service cannot be beat. Not only did I get some great products we also got full on lessons in how to use and maintain it all!! Thank you to Jason, what a great experience you can’t get anywhere else! Go see him, tall with red hair and beard, if you need anything related to gas...

They tryed to make me buy 2x4s that where junk and refused to open anther bundle. So I refused to buy them. I called and asked if they had other material their that I needed they said yes they had it and when I got their they did not. This was my first experience with them and I am hoping my last.

I build stuff for a living I have to put out a good product. This store is very lacking just made me mad. Don't waste your...