Homeland Stores — Local services in Shawnee

The staff is a mixed bag. Some are wonderful, but some are rude and suspicious. One cashier in particular just stares at you then barks "I need your Homeland card!" when you look at him. The grey-haired manager followed me around, tried to surreptitiously peer into my diaper bag, and "offered me assistance" no less than three times. I used to manage a grocery store myself, and I know what he was doing. He was profiling me, trying to make me feel watched so I would be too spooked to shoplift. Other than having an unusual haircut and dressing more fashion forward than they're used to in Shawnee, there was no reason to hound me like that. The deli clerks are hit and miss, too. One lady is super sweet, quick, and helpful, even offering my daughter a cookie. Another clerk, however, did not know what a quarter pound was in decimals. I had to tell her .25 twice. It's fine if math is not your strong suit, but they should perhaps hang up a handy chart to convert common fractions if they staff the slicing counter with those who don't know fractions and their decimal equivalents. The same clerk also was asked to slice my order thin, but not shaved, and then held up a slice for me to approve. It was so thin I could see through it, but when I opened my package at home, it was sliced thicker than the crackers I put it on. I'm not sure how she managed to mess that up, as she would have had to reset the slicer to go from thin to thick. If you're used to grocery stores in larger cities with more variety, Homeland can be a shock. There are a number of things I would take for granted that you can find at any -regular- grocery store in places like Dallas, that you simply cannot find at Homeland. Certain items that are considered "specialty" items here I suppose are much more expensive, like Amy's frozen meals, hummus, and so on. Hormel vegetarian chili is not to be found, neither are simple things liked pre-chopped prunes. Homeland has good deals on produce and dairy, but frozen foods are generally more expensive. Their fuel discounts make shopping there worth it, as does their mostly friendly staff, fresh baked goods,...

A good, clean, and fully stocked place to buy groceries in peace. This supermarket is about the total opposite of shopping at wal-mart. And they also sell best choice brands which are sometimes cheaper than great value and almost always superior products. The homeland stores are usually kept cleaner than 24 hour stores because they close down at night and arent interrupted by 24 hour customers. And there isnt near as much of a freakshow as there is at walmart. And less people shopping means less likelihood that something bad may happen like we too often see when theres too much of a crowd of people anywhere. And thats pretty important to me as a shopper. Wal-mart has violent incidents happen on a regular basis. While homeland is a much less stressful shopping environment. And as a guy that believes less people equals less problems, thats important enough to me to pay a little more for. Thats the main reason why i pick homeland over wal-mart. And even if you pay a little more, buying best choice brands is the way to go. Best choice makes the best generic soda pop ive ever tasted. Far superior to the name brands. And the employees here arent foot draggers that are counting the minutes until they can clock out. Theyre good at what they do and almost always have answers for any questions. At the end of the day it comes down to the fact that you get what...

I think I’ve made my last trip to this Homeland. Went to the service counter and there was no one behind the counter. So we just waited, thinking maybe they were taking a restroom break. After about ten minutes my wife went over to the cashier to ask if someone was working the service counter. The lady replied, “ she’s on break and it could be up to 30 minutes till she’s back”. We figured we had been there so long already, that we’d just wait. At a few different points, there was nobody in the checkout lines and the cashier was just staring at us, so I asked her if anyone else can help us and she sarcastically told me what she had told my wife before and added, “ if the closed sign is on the counter, that means closed”. After a few more minutes, another customer got in line behind us and he asked if there was anyone running the desk. I told him what we were told. He went over to the same cashier we talked to and she told him the same thing. A few more (customer less) minutes pass, that cashier comes over and goes behind the counter and takes care of our transaction and does it with a terrible attitude! Her name tag said Brandy Front-End Manager! I can only assume that she was the one that was supposed to be behind the counter...