Jomaji Salon & Spa — Local services in Sheboygan

One of the worst massage experiences I’ve ever had. I received a gift certificate for a one-hour massage. I stopped in to makes an appointment and grabbed the paperwork so I could fill it out in advance and save time on the day of the massage.

I arrived five minutes prior to the massage with paperwork in hand. After waiting 10 minutes, the massage therapist finally escorted me to the room. She asked a few questions and provided a few instructions. By this time we’re15 minutes past my appointment, but figured they would still provide an hour massage since they were slow to get started. I was wrong, I only received a 45 minute massage. I’m not sure if they don’t like gift certificates or men, but I can’t recommend this establishment.

Upon leaving, I confirmed with the woman at the front desk that I was scheduled for an hour and she said that I was. There was another woman sitting in the waiting area who chimes in with a complaint that she too was not given her complete time allotment.

This was one of the most expensive massages I’ve ever received and easily my...

If there was a way to leave 0 stars I would. I am incrediblely dissapointed in their services. I make an appoitment for 11 am. Show up 30 mins early after driving 30 mins for my first time seeing their place. Then get told by the woman the receptionist goes and get that if I would return my calls I would have knowen Chelsea canceled the appt. Now I checked my phone saw a missed number but no voice mail. Now if they knew Chelsea was not going to be there they should have made sure someother therapist stuck around. This is one person very unhappy. I waited a full day to post my reveiw because I did not want to do it in anger. I am very happy they have so many clients that they dont need to take care of new guests. I do hope noone else get Chelsea out of fear of canceling on you and then not being able to be taken care of. I will find a new place one that values their guests. And a therapist that can...

I had purchased a rather large package as a gift for my wife for Christmas last year. She has now attempted 3 different times to use this gift certificate. The 1st time she was told nothing was available to schedule. The 2nd and now 3rd time she had appointments she went in for them just to be told when she got there that her appointment had been canceled. She even made sure the 2nd time that they had her contact information. Why wouldn't they call ahead to tell her that??? Very disappointing...My wife even asked for a refund and they refused. It does not state on the gift certificate that it not refundable. I will give my business to someone else who actually values...