Pacifico Mexican Bar & Grill — Restaurant in Sheboygan

We went here on Valentine's Day. The place wasn't busy at all, which should have been the first clue we should have avoided it.

I ordered the Enchiladas Supreme. It was 1 bean, 1 cheese, 1 chicken, & 1 beef enchilada. I'm sorry to say they were absolutely flavorless and borderline repulsive. The bean burrito tasted like the beans came straight out of a can. There was nothing flavorful about this at all. I've even had better beans out of a can.

The cheese enchilada was made from some gross Velveeta type cheese that stuck inside my mouth and was nasty and made me feel sick. This was nothing like any cheese enchilada I've had at any other Mexican restaurant or in Mexico. Also completely flavorless.

The chicken enchilada was the only one that was somewhat palatable but very very bland.

The beef enchilada, I don't even know what to say. I don't know what they used to flavor the beef because this was not a Mexican flavor like any I've had before, there was no flavor at all. This was not even Tex-Mex, it was so bland I don't have words for it. I would have preferred Taco Bell meat at this point.

When it came time for the check, they dropped off the check and we pulled out our wallet to pay and ask the waiter if we paid here at the table or if there was a register to pay at and he said here at the table and walked away. He saw us pull out our wallet to pay so we assumed he'd be right back but it was 15 minutes before he came back. I was about ready to just leave at that point and find someone else to pay with because I was so sick of sitting there. They weren't busy and there was almost nobody else in the restaurant.

I didn't finish more than half of my food and this is the first time that I can remember not even bringing my leftovers home. When he came to clear away the table, he didn't even ask me if I wanted a box. I wonder if it's that common that people don't bring the leftovers home? I can't imagine anybody would want to bring these leftovers back home with them. Overall I am so grossed out by this place and will never return. It's not even Tex-Mex food, it's...

My boyfriend and I have been to both locations. Amazing food at both, from scratch. Service at both is outstanding, perfect, pleasant, with great timing!! As a former server, that's a HUGE deal, and they are spot on at both locations. They wear masks.

The only slight issue was that, at the Sheboygan location, the restaurant was largely empty (we try to go to restaurants at "off peak" times, if at all, due to covid, when we used to go out to eat every weekend, always trying new places). Shortly after ordering, 2 fairly large families (no masks) with small kids and infants were seated at booths on either side of us, which kinda dampened our rare "treat" to ourselves. Nothing against kids, or the families, but typically, if a couple is dining alone, it would be nice to seat families with kids in a different area. Plus, with Covid, they were both within 2-3' of us, either side, when the large dining area was pretty empty. Happily, the location in Plymouth did a better job at distancing customers, although you have to walk through the bar area (no masks) to get to the dining area.

(NOTE: Even prior to Covid, I absolutely hated when restaurants packed customers into tight clusters of there's ample seating available. I don't want to hear details of aunt martha's surgery, gossip, profanity- laden conversation, kids whining, etc., while not able to carry on a conversation with my own dining companion.)

The menu is massive, great selection, and not just typical "American/Mexican" dishes. We've each ordered things we wouldn't normally try, at both places and both were delicious, perfect! Portions are huge, VERY reasonably priced and delicious!! The restaurants are both vibrantly decorated and very clean (minus the overly loud music).

After our fantastic meals and service today, we vowed to make either of the locations a once a month treat!! It's...

Absolutely appalling cleanliness, floors were sticky and smeared with dried mop tracks, same for my table. The condiment holder had foreign matter stuck to it with the same dried sticky tracks. I was then presented with chips and salsa; the salsa had begun to ferment. Those tiny fizzy bubbles tomato sauce gives off once it goes. I noticed this after taking a bite of the fizzy sourness that fermentation gives. I ordered a burrito, pastor. When it arrived it was wrapped in a green tortilla, stale and cracking as I put my knife and fork to it. Once I cut it open a watery refried bean mixture oozed out the color of diaper leavings. Taste, bland with a hint of tin can. And an odd texture which I found to be chunks of canned pineapple. I dug through it looking for the meat, hopless. Bean and pineapple burrito, I assume they ladled the pastor marinade over a scoop of beans and sent it out. Horrible. Not a soul returned to check on me so I made my way to the front counter where 6 staff members were chatting and lost in their phones. I was supplied the bill and tried to voice my issues, one team member seemed to understand enough to fetch someone else with a bit more language. He said that's what I ordered, it wasn't, at least by the description presented in the menu. I stated that it was not what I ordered and if it happened to be how they served what I ordered it was disgusting. He was having none of that and was adamant that it's what I ordered and was good. I began to look a little terse to which he then flailed his arms about and told me to leave. I didn't hesitate to make haste and exit. Unfortunately 6 miles down the road I had to pull over and was reintroduce to the couple of bites I had foolishly ingested. 1 star is far too favorable but in order to post I was forced to select...