Brad's Computer Services — Local services in Shelburne

TL;DR - Initially thought it was pricey. The care, detail, and service I received made it well worth my time and money. 10/10 would use Brad's again.

I was pretty irate to learn that, despite having a surge protector, a recent power outage caused my computer to stop working. After testing the power supply to find that it was working fine, I decided to bring it in to Brad's. It was a little pricey but I was frustrated and would've really broken something if I kept trying to figure it out myself. I paid for express diagnostic which took a bit longer than I had hoped, but was still done sooner than the original quote for normal service. They called me up to explain it was my motherboard that died. They walked me through the entire process and made sure I felt confident in their work before quoting me on the fix - for the diagnostic, the labor to replace it, and a new motherboard. Fortunately, mine was still under warranty so I worked with the manufacturer to get a replacement. Brad was happy to sit on my machine and do the rest of the work when my part came in. I let them know when I expected to get the replacement in and on that day Brad called me to make sure we were on schedule - not in a pushy way, but in a genuinely excited to finish my project kind of way. It was great. Jake received my motherboard, installed it, and took extra time to check EVERYTHING to make sure it was working fine. I expected a quick once over and that was it, but he actually put time and effort into making sure their work was flawless. While I felt it was pricey at first, I was incredibly pleased with the service and the work. The attention to detail and care given to my machine made it money well spent. I hope nothing like that ever happens to my computer again, but Brad's Computer Services will be my first call if it ever does. Keep up...

Brads has always been there to help me out with parts and questions. I do all my own work on my PC but when my power supply failed I was able to bring it in, they helped test it to be sure and then sold me a better used, but perfectly working one thats still chugging over a year later. Now I had a hard drive issue, GPU issue and case issue and not only did they answer and help me with all my issues but they gave me the new cable I needed. These guys are studs and only want to help your PC. Ive never had a frills or upgrade style sale from these guys. Only what you need when i need it. 5 stars...

I have used Brad's computers for several repair and troubleshooting jobs on my Macbook. Everyone in the shop has been friendly and approachable and responsive. Their labor prices have been fair.

My main repair/go-to person is Shawn. I am someone with only basic knowledge of computers and internet; I have truly appreciated Shawn's patience and thoroughness in his work, and in his dealings with me. He has never failed to fix a problem, and he has explained his process to the best of my understanding.

I trust their work and...