Cummings Furniture Co — Local services in Shelby

I bought a couch and a loveseat from them and they delivered it to me in Forest City. The guy (I'm terrible with names, I'm sorry) that sold it to me (the owner) and the other guy that has worked there a long time, (can't remember his name either, sry) was awesome and very accommodating to my needs. The very nice guy that works there even drove up here to fix my door for me and even hauled off a footboard I had in my yard that I could not get anyone to haul off. When I do business with anyone, I expect to be treated with respect and that is exactly what I got. They stood by their word and did everything they said they would do. They went above and beyond. I will definitely do business with them again, as this is already my 2nd time doing business with them. Thank you for standing by your word. To me, that means...

We have purchased quite a bit of furniture from Cummings. We recently had an issues with a poorly made bed frame that we mistakenly kept trying to fix ourselves rather than call Cummings since it was past warranty. When the frame broke for no obvious reason we gave a lower review since we were surprised that the frame didn't last for two years. The next day Cummings attempted to call us then sent an email and said they could order another headboard . Let's face it there is no where else you are going to get customer service for past due warranty furniture like that! We will continue to go to Cummings for our...

Terrible experience. Dealt with a guy named Toby first who overpriced me on a reclining set and king sized bed set by 1000 dollars vs their online prices. Went back the next day and spoke to the manager who was very rude and acted like I did something wrong the minute I came in the door and asked to speak to someone else. I then told him what happened the day before which he disregarded. I left and will never go back. (Did I mention there's no prices on anything in the store?? Probably an attempt to overprice their furniture) Terrible service! Would leave zero...