Planet Fitness — Local services in Shelbyville

Planet Fitness is an absolute disaster of a gym. From the moment you reluctantly step inside, you're greeted with an atmosphere of utter disregard for its members. The so-called "judgement free zone" feels more like a breeding ground for passive-aggressive encounters, often orchestrated by the staff.

Let's start with the management. There's a particular manager, a woman named Nikka, who seems to derive some twisted pleasure from publicly berating members over the slightest payment hiccup. Imagine being mid-stretch, only to have Nimka's shrill voice echoing across the gym, questioning your financial responsibility in front of everyone. It's not just rude; it's deeply uncomfortable and frankly, none of her business, especially when my account is consistently up-to-date, just sometimes paid a day or two later due to my payday schedule.

Then you have the other staff members, some of whom act like power-hungry playground monitors. I once witnessed a staff member, barely out of their teens, lecturing a grown man about his water bottle not being "Planet Fitness approved" – apparently, it wasn't purple enough! The sheer audacity and pettiness are astounding.

And if you're hoping for a seamless experience, think again. I tried to use a tanning bed last week, only to find it ice cold and clearly not prepped. When I went to find an employee, there she was, leaning against the front desk, engrossed in some social media feed on her phone, completely oblivious to her actual job.

The inconvenience doesn't end there. Despite most gyms operating 24/7, this particular Planet Fitness has limited hours, which is already frustrating. But to add insult to injury, they can't even seem to adhere to their own schedule! On multiple occasions, I've arrived early, ready for my workout, only to find a handful of other members milling around outside, waiting for the doors to open… sometimes a full half-hour past the stated time! It's infuriating, especially when they have no problem automatically deducting membership fees from my account.

The final straw was attempting to cancel my membership. Instead of a simple online process, they insist you come in person – a clear tactic to subject you to a guilt trip and pressure you into staying. Honestly, the thought of having to face their dismissive attitudes one last time just to cancel makes me want to avoid the place entirely. Save yourself the headache and the humiliation; there are far better gyms that actually respect their members' time and money. I'm canceling and never...

Serious Privacy Violation—Action Required from Planet Fitness

As someone who has been a loyal gym member for years, I never look forward to writing a review like this. But after what happened during my recent visit to this Planet Fitness location, I feel obligated to speak up—not just for myself, but for the safety and dignity of every member who expects basic privacy and respect in the locker room.

During my first visit to this particular location, I was finishing a shower when I opened the curtain to see a woman seated on the far side of the locker room, back to me, actively engaged in a video call. Her phone was aimed directly toward the shower I was in. She noticed me, lowered her phone, then a moment later lifted it again—visibly checking if I appeared on her screen.

There is no justification for phone use, video recording, video calling, or photographing in a locker room. It’s not just inappropriate—it’s illegal under Kentucky law and a direct violation of Planet Fitness policy. I immediately reported the incident to two women at the front desk. To their credit, they took my report seriously, asked questions, and documented the event. I made it clear that:

I expect management to review camera footage (the incident occurred shortly before 9:30 AM) for the woman who exited the locker room. I expect the woman—who was the only other person in the locker room at the time and had a long blonde braid—to have her membership permanently revoked. I expect clear and visible signage to be installed in locker and shower areas that explicitly states no phone use of any kind is permitted.

This is not an isolated concern. I've experienced multiple disturbing incidents at other Planet Fitness locations—such as men entering women’s showers and members video chatting in semi-private spaces. Each one chips away at the trust and sense of safety that members rely on.

Planet Fitness markets itself as a “Judgment Free Zone,” but there is a serious difference between being inclusive and being negligent. Members should not have to worry about being filmed while undressed.

Management, you have a legal and ethical obligation to protect your members. Review the footage. Enforce your policies. Post proper signage. Revoke the memberships of those who violate other members’ rights.

To fellow members: if you’ve seen or experienced similar behavior, please speak up. Privacy and respect aren’t luxuries—they are minimum standards. Let’s hold this gym—and every...

Worse gym in Shelbyville, Ky by far. Also… watch out for the hidden fees if you cancel they will still charge you $50+ despite being a member of PF for 6 or more years and my documentation originally guaranteeing 24 hour open gym… they can still take your money and change their policies as they may. It’s all about the business and not the people at this club. Also… avoid the showers they usually have dirt sitting in them, toilets aren’t clean, gym is always overcrowded, and staff doesn’t try to help when you reach out. Again.. worse planet fitness I’ve been to, one of the worse gyms in Shelbyville. Go to anytime fitness and...