Orkin — Local services in Sidney

This review is way past due, I have had Orkin help me with so many problems. I live on a wooded lot and have been assaulted by so many insects and rodents. I tried to maintenance the house myself, and also used another unreliable company, but I still continued to have problems. When I figured out that I had carpenter ants in the house and how much destruction they can do, I just couldn’t mess around anymore. I had ants and also had mice in the walls and attic. They came out to the house right away and discussed solutions and options. I had them do some work to seal the home from mice and get rid of what was in the house. They eliminated my issues with the ants. I have been doing a general maintenance plan for more than a year, today at the hight of Ant season I have none. No more issues with mice. They treat inside and outside of the home. They advise that their products are safe for children and animals. Justin Weber my local Route Manager does a great job. Orkin has been dependable, and has amazing results. I’m on their maintenance plan, and they covered my “Emergencies” at no additional costs. I have 2 dogs that brought fleas into the house and I had a flea infestation. Orkin came to the house 2 separate times to give their flea treatment at no extra charge. The neighbor farmer decided to deliver chicken manure to the farmland next to us and brought an infestation of a Darkling Beetle bug to the house. Orkin came out to the house between scheduled visits at no extra charge. As a home owner, I can’t afford to have issues with termites, they did an inspection on the house and had them do the preventative maintenance plan for termites. No issues for me with termites even living in a woods. I have a crawl space that was full of mold and odors, they gave a quote to remove the mold and seal up the crawl space. I had other quotes given and Orkin was the best quote. They did an amazing job, now no more mold or odors, and a dehumidifier was installed to remove any ongoing moisture. Orkin has been a great company for me and I would recommend...

10/22/2024 Return visit for quarterly spray for bugs and insects. Great job as usual. Tristan is very accommodating and personable. Does a thorough job and has great customer service.

New post of 8/9/24: Tristan came to check a few things for us, one month following the original work items. He was very thorough, polite, and personable. Provided great explanations and feedback, as well as answering all questions and concerns. Would highly recommend Orkin!

Original post @ July 10,3024 The company embodied transparency regarding their services, practices, and product, indicating their priorities were professional delivery of contracted services and customer satisfaction. They delivered on both items. The work crew was a team and worked extremely well together. All questions were answered, concerns addressed, and the work completed was meticulous. SHOUT OUT to Gage, Autumn, Brice, and a fourth worker whose name we didn't learn. During the day, the job manager, Chris, stopped to check in and following the conclusion of the job, the original inspector, Justin, stopped in and reviewed the work completed.. Clearly, the entire company takes pride in their work from beginning to end and we appreciated all involved and...

I have used orkin in the past for carpenter bees never a problem they were always great. This year we had carpenter ants and we were serviced, the workers are wonderful especially heather and our technicians and the services provided have been great! My problem is that when I talked to a customer service representative she failed to tell me that she automatically put me on a one year agreement of being serviced every month. I did NOT know or AGREE to that, I agreed to the $300 for the service of a one time charge and a one time service unless we needed more in our 30 days! Our first technician was wonderful he sprayed the inside but not the outside because it was raining, no problem, but they come back and charged us $94 for a service that wasn’t even fully completed the first time (which when I talked to a Manndy, we will not be refunded the $94), and it was STILL in our 30 days, September 27 to October 19 is 23 days! I never leave reviews but I want to warn other customers that you may be scammed into agreements you do NOT know about. Unfortunately due to this I will no longer use or recommend Orkin and will...